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Patient Care Coordinator - Westampton, United States - Virtua
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Description
Summary:
Administratively coordinates and monitors the patient throughout the patient experience including: scheduling of appropriate appointments, documentation, insurance coordination, pre-certifications for testing, follow-up diagnostic testing.
Coordination and communication with patient, provider and multi-disciplinary departments.
Coordinator will be the first-line administrative contact for patient, while providing concierge-like service and access.
Responsible for monitoring insurance, billing issues, testing results coordination, as well as pre-certification/insurance status and appeals.
Coordinates the administrative flow of the patient experience.
Reports directly to Practice Coordinator and/or Practice Manager.
Position Responsibilities:
Experience Required:
Two to Four years practice experience, preferably in surgical environment.
Excellent customer service and communication skills.
Previous experience as an Administrative Patient Navigator preferred.
Experience with electronic patient health record required, Next-Gen preferred.
Experience with Microsoft Office Suite.
Medical Terminology Experience required.
Required Education:
High School Graduate or equivalent required.
Associate's degree preferred.
Prefer a graduate of a medical assisting program.
Training/Certifications/Licensure:
Current Medical Assistant certification preferred.