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    Permit Technician I - Los Angeles, United States - City of Pasadena, CA

    City of Pasadena, CA
    City of Pasadena, CA Los Angeles, United States

    3 weeks ago

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    Description
    Salary : $52, $65,017.06 Annually

    Location : City of Pasadena, CA

    Job Type: Full -Time

    Job Number:

    Department: Planning & Community Development

    Division: Planning

    Opening Date: 01/11/2024

    Closing Date: Continuous

    The City of Pasadena is seeking a dynamic, motivated, highly collaborative Permit Technician who is interested in providing an exceptional level of customer service for our Planning and Community Development Department. A Permit Technician I perform duties providing customer support, issuing construction permits including building, electrical, plumbing, and mechanical permits. Incumbents must provide accurate information and use judgment interpreting and applying routine codes, department policies, regulations and precedents to specific cases or problems.

    IDEAL CANDIDATE
    The ideal candidate will be expected to demonstrate a complete understanding of all applicable policies, procedures, and work methods associated with assigned duties. The ideal candidate shall have experience working in a municipal setting and have experience working with a Land Management System and plan review software such as EnerGov and/or Bluebeam. This successful individual will provide customer service over the phone, and at the permit center public counter, which is a high-volume and fast-paced environment.

    Please note: this recruitment is open continuous with first consideration given to those who apply by January 25, 2024. This recruitment may close at any time. Apply today
    Essential Functions
    • The major responsibilities of this position are listed below. For more detailed information, please review the job description: Permit Technician I
    • Receives and reviews building permit applications, plans and associated documents from customers; assesses scope of project and relevant permit requirements; provides information to customers regarding necessary permits and general code compliance of proposed projects and permit process updates; answers a variety of routine to moderately complex questions; calculates and verifies valuations and fees; accepts payments; issues permits as authorized.
    • Routes plans to various departments for plan review; tracks and monitors plan review processes for timeliness; coordinates final plan review for permit issuance; enters data and plans into a variety of tracking systems and ensures the physical location of plans are tracked.
    • Maintains records and prepares reports as required; prepares documents and performs quality control for electronic imaging.
    • Schedules inspection requests and follow-ups and prepares field files for daily inspection for building inspections.
    • Prepares Certificates of Occupancy as required.
    • Researches a variety of data using internal and external databases to assist customers and staff in permit processing.
    • Performs related duties as assigned.
    Qualification Guidelines

    CORE COMPETENCIES
    The following list represents some of the core competencies needed for success in this position, see the for more detailed information:
    • Attention to Detail - Focusing on the details of work content, work steps, and final work products
    • Customer Focus - Attending to the needs and expectation of customers
    • Oral Communication - Engaging effectively in dialogue
    • Handling Conflict - Managing interpersonally strained situations
    • Teamwork - Collaborating with others to achieve shared goals
    • Using Technology - Working with electronic hardware and software applications
    MINIMUM QUALIFICATIONS

    Graduation from high school or GED equivalent and two years of progressively responsible experience in customer service and clerical support in building or construction; or an equivalent combination of training and experience. Experience in a public agency is preferred.

    DESIRABLE QUALIFICATIONS
    • International Code Council (ICC) Permit Technician Certification
    SELECTION PROCESS
    The selection process will consist of a training and experience evaluation, possible written exam or interview panel and departmental-level interviews.

    VACANCY INFORMATION
    There is currently one vacancy in the Permit Center of the Planning and Community Development Department.

    The resulting eligibility list from this recruitment may be used to fill additional vacancies and similar vacancies in the future.

    Candidates selected for this position are subject to a one-year probationary work period.
    Special Requirements
    • International Code Council (ICC) Permit Technician Certification is highly desirable.
    • Possession of or ability to obtain a Class C California driver's license and a satisfactory driving record, may be required for some assignments.
    Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.

    Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.

    All employees are required to pay the full employee contribution to CalPERS.

    Click link below to review the City's excellent benefits package

    01

    To further assist us with reviewing your qualifications, please answer the following questions. Please complete all sections of this form truthfully and completely. Your responses will be validated if you are considered one of the most qualified applicants. Please select yes to reflect that you have read and understand this statement.
    • Yes
    • No
    02

    Do you possess an International Code Council (ICC) Permit Technician Certificate? If you answered yes, you must list the details of the certificate in the certification section on your application.
    • Yes
    • No
    03

    Select the box that describes your years of experience performing customer service and clerical support in building or construction.
    • Less than 2 years
    • 2-3 years
    • More than 3 years
    04

    Please select the best option that describes your experience with Land Management Systems and plan review software such as EnerGov LMS and/or Bluebeam.
    • I have no experience in this activity.
    • I have assisted others in doing this.
    • I have done this independently but extensively.
    • I have done this as a regular part of my job duties.
    • I have trained/coached others in performing this activity.
    05

    Do you possess two years of experience processing permits for a public agency?
    • Yes
    • No
    Required Question
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