- Candidates need to be well versed in dental and the check in and out/scheduling workflows.
- Performs clerical duties to support the daily business activities of the department.
- Responsible for the following: answer telephones, greeting patients and processing patients in preparation for clinical visits.
- Responsible to communicate equipment and office maintenance as needed.
- Must collect patient payments, co-payments and deductibles and generate accurate receipts for dental services rendered. Utilizes POS machine for Credit Card payment processing.
- Collects all daily payments, balances against Dentrix reports, processes the needed documentation and personally delivers fund to Lead.
- Presents treatment plan estimate and makes financial arrangement with patient at time of consultation based on the patient's insurance coverage.
- Generates financial contracts, explains, and collects signatures from all private and sliding fee scale patients.
- Processes all financial contracts and submits them to the billing department accordingly.
- Effectively identifies patient grievances, follows established protocols to resolve or determines escalation level and need to refer to supervisors.
- Performs follow up on unpaid accounts during the check-in or check out process to ensure collections report are within the organization's expectations of 95% or above.
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Dental - Customer Service - Patient Access Rep - San Diego, United States - United Health Systems
Description
About us
About United Health System
Welcome to United Health System , where excellence in healthcare meets a commitment to compassionate and personalized patient care. At United Health System , we are dedicated to fostering an environment that values innovation, collaboration, and the well-being of our patients and staff. As a leading healthcare organization, our mission is to provide high-quality healthcare services across diverse communities.
Mission:
Our mission at United Health System is to deliver exceptional and comprehensive healthcare services that prioritize the unique needs of each individual. We strive to contribute to the health and well-being of the communities we serve, guided by principles of compassion, integrity, and excellence.
Core Values:
1. Patient-Centered Care: We prioritize the health and satisfaction of our patients, tailoring our services to address their individual needs.
2. Innovation: We embrace innovation in healthcare, staying at the forefront of industry advancements to provide the best possible care to our patients.
3. Collaboration: We believe in the power of collaboration, fostering strong partnerships with our healthcare teams and the communities we serve.
Career Opportunities:
At United Health System , we recognize that our success is driven by the dedication and expertise of our staff. We offer exciting career opportunities for passionate and qualified individuals who share our commitment to delivering exceptional patient care.
Join us on our journey to make a positive impact in the healthcare industry. If you are seeking a fulfilling career in an organization that values diversity, inclusivity, and professional growth, explore our current job openings and consider joining United Health System .
United Health System is an equal opportunity employer, promoting diversity, inclusion, and equal opportunities for all qualified applicants.
Position: Dental - Customer Service - Patient Access Rep
Location: San Ysidro, CA, 92173
Duration: 13 Weeks Temp to Hire
Pay rate: $23/hr on W2
Shift: 8 hrs Shift in a Day
Note - Bilingual-Spanish
Job Responsibilities:
Thanks and Regards,
Ashutosh Pandey
Healthcare Recruiter
United Health Care Staffing
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Brief Company Intro
United Health System is a well known provider for healthcare services within United States. United Health System has always strived to be Customer-oriented, Compassionate, Candid and Compliant. We are committed for your success. You can count on us We believe in working as a team with persistent stress on excelled deliverance. Our underlined principle is that honest and sincere disposition pays off. In continuous quest to be the best for both our clients and our employees we work with simple strategies that produce best results.
