Member Services Representative - DeKalb
1 month ago
This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours,
and ensuring a clean, safe, and inviting environment during AM PM or Overnight shifts. The representative will often work independently,
including times when they may be alone requiring self-reliance and proactive problem-solving.Additional Job Summary
The Overnight Member Services Representative will work independently often by themselves or alone for parts or all of their shift to ensure the safety security
and cleanliness of the facility while fostering a welcoming atmosphere.
This role requires maintaining constant situational awareness addressing issues promptly contacting the management for emergencies
and documenting non-emergencies in the Communication Log on Microsoft Teams),
Job description
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