Inside Sales/Customer Service Representative - DeKalb, IL

Only for registered members DeKalb, IL , United States

2 weeks ago

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Job summary

Provide fast and friendly customer service to both customers and team members Ensure customer needs and expectations are met Manage and de-escalate customer concerns and work to resolve them efficiently and effectively Follow up promptly on all customer requests for parts and other information Work to upsell clients Maintain knowledge of new and existing products and inventory Additional duties as required


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