Leader in Training - Roseville, United States - Buckle

Buckle
Buckle
Verified Company
Roseville, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Summary


The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g.

cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.


Compensation:


Pay Range:
$17.00-$21.00

Buckle pays a base rate plus commission on your sales. The range listed is an average of the base rate plus commission for Teammates at this location.


Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Sales Generation and Guest Service

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
  • Achieve personal salesperhour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable allows Manager to educate them in their sales presentation
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks
  • Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the midweek check in
  • Demonstrate leadership actions during segment:
  • Awareness of Guests in the store and ensure they are being helped
  • Demonstrate how to get the Guest involved with product
  • Be vocal and continuously update fellow leader and Team
  • Responsible for getting Guest names
  • Understanding and working guys side/gals side to benefit both Teammates and Guests

Visual Merchandise Management

  • Own and influence product through zone ownership:
  • Product knowledge, placement, passion, preference
  • Weekly Checklist
  • Life cycle of product
  • Track Results
  • Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checkli
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