F&b Security Part Time - San Diego, United States - Marriott San Diego Gaslamp Quarter

Marriott San Diego Gaslamp Quarter

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

MUST BE AVAILABLE TO WORK FRIDAY AND SATURDAY NIGHTS, AS WELL AS HOLIDAYS AND SPECIAL EVENTS WITH SHIFTS STARTING AT 4PM AND COULD END AS LATE AS 2AM.

This is a part time position that can also have occassional full time hours depending on business.

This position pays $21.63 per hour.

MUST HAVE A VALID GUARD CARD AND PROPRIETARY PRIVATE SECURITY OFFICER (PPSO) CERTIFICATION*.

If hired, training will be provided if you do not have a valid certificate.

Benefits

Sick Pay
Holiday pay (up to 8 hours) when working on holiday after 90 days
Free Parking at the hotel while working ($200 value)
Meal allowance per 8hr shift ($10 per meal period)
Room Discounts with any Marriott Brand Hotel (31 different brand globally)
Additional Room Discounts for select hotels within portfolio
Two pairs of slip resistant shoes a year

Overview:

Tasked with ensuring guests an experience of Brilliance by maintaining high standards of service and customer care, observing and reporting, deescalate situations and enforcing the policies of the hotel, CA regulations and brand standards.

Responsibilities:

The following is just a few of the responsibilities of the position, but not all inclusive. Job Descriptions are available upon request and/or job offer.

Provides basic customer service and courtesies to enhance the guests' stay.
Smile and greet every guest (15/5 rule).
Thank the guest for their business when appropriate.
Practice proactive hospitality by anticipating their needs and being flexible in responding to them.
Be knowledgeable about the hotel.
Utilize the L.E.A.R.N. model to own & resolve complaints.
Report defects in the hotel including shortages of equipment & supplies.
Assists with maintaining cleanliness standards.
Assists with guest problems and complaints.
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles and apprehends or expels person engaging in suspicious or criminal acts.
Assists Lounge staff with controlling intoxicated guests.
Performs other duties as developed, directed or assigned.

Come be a part of our family and help welcome our guests to their home away from home.

Experience:
Required

years:
Security or Bouncer

Education:
Required

High School or better

Preferred

Technical/other training or better

Licenses & Certifications:
Required

PPSO
Guard Card

Skills:
Required

Conflict Resolution
Critical Thinking
Decision Making
Customer Service
Problem Solving
Teamwork

Behaviors:
Required

Team Player: Works well as a member of a group

Preferred

Leader: Inspires teammates to follow them

Motivations:
Preferred

Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)