- Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes.
- Completes Direct Bill entry for supply closet items dispensed at off-site Advocate locations.
- Works weekly Open Orders Report and investigates reason for delay in confirmation and revenue not being collected according to pre-defined process.
- Completes daily patient record retention and archive processes.
- Prepares and works various reports in an effort to maintain accurate account information and status.
- Provides customer service support to both internal and external customers by resolving delivery, equipment, documentation and/or reimbursement issues with appropriate parties.
- Other duties as assigned by manager.
- High School Diploma
- 3-4 years office experience.
- Understanding of third party payors, including Medicare, Medicaid and private insurance companies.
- Knowledge of medical terminology preferred.
- Home care experience preferred.
- Strong Data Entry ability
- Strong Organization Skills
- Strong Detail Orientation
- Strong Customer Service Skills
- Able to work independently with minimal supervision
-
Patient Service Rep
2 weeks ago
Advocate Aurora Health Lakemoor, United States Full timeDepartment: · 09121 AMG Lakemoor - Building Operations · Status: · Full time · Benefits Eligible: · Yes · Hours Per Week: · 40 · Schedule Details/Additional Information: · Mon-Fri 8a-5pm, one Saturday per month 8a-noon. · Major Responsibilities: · Completes patient ord ...
-
Pest Control Service Rep
6 hours ago
Hawx Services, LLC Mchenry, United StatesLocated in Mchenry, IL · About Hawx · Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the peop ...
-
Patient Service Rep
5 days ago
125 Advocate Health and Hospitals Corporation Libertyville, United States Full timeDepartment: · 02050 AMG Libertyville 825 Milwaukee - Cardiology Status: · Full time Benefits Eligible: · Yes Hou rs Per Week: · 40 Schedule Details/Additional Information: · Mon - Fri, 8am - 5pm, no nights, no weekends, no holidays. Primary office is Libertyville with tr ...
-
Pest Control Service Rep
1 week ago
Hawx Services, LLC McHenry, United StatesLocated in Mchenry, ILAbout Hawx Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people an ...
-
Patient Services Rep
4 weeks ago
125 Advocate Health and Hospitals Corporation South Elgin, United States Full timeDepartment: · 09121 AMG South Elgin - Building Operations Status: · Full time Benefits Eligible: · Yes Hou rs Per Week: · 40 Schedule Details/Additional Information: · Office is open 7am-9pm Monday thru Friday · Saturday, Sunday and Holidays 7-4pm Rotation within the tea ...
-
Patient Services Rep
2 weeks ago
Northwestern Memorial Healthcare Bloomingdale, United States Full timeJob Description · Job DescriptionCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our ...
-
Customer Service Rep
15 hours ago
Omni Cable Carol Stream, United States** Customer Service Rep (Sales Support), Chicago, IL** · Job Title Customer Service Rep (Sales Support), Chicago, IL Job ID Location Carol Stream, IL 60188 Other Location Description Were hiring an Customer Service Representative (Sales Support) for our Carol Stream, IL Office. ...
-
Customer Service Rep
3 days ago
Sterling Engineering Gurnee, United StatesJob Description · Title: Customer Service Representative · Location: Gurnee, IL · Hire Type: Direct Hire · Payrate: Up to $24/hour · Overview: · Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in ...
-
Customer Service Rep
5 days ago
Sterling Engineering Inc. Gurnee, United StatesJob Description · Job DescriptionTitle: Customer Service RepresentativeLocation: Gurnee, ILHire Type: Direct HirePayrate: Up to $24/hour · Overview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in ...
-
Patient Services Rep
2 weeks ago
Northwestern Memorial Healthcare Bloomingdale, United States Full timeCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, youll have the opportunity ...
-
Customer Service Rep
15 hours ago
Snap-on Kenosha, United StatesOverview: · CUSTOMER SERVICE REP BILINGUAL FRENCH-CANADIAN · LOCATION: KENOSHA, WI · Monday thru Friday, in office. · Start and End hours can range between 7am 7pm. Note: Training approx. 8am-4:30pm-we can be flexible. · Customer service representatives interface directly wi ...
-
Customer Service Rep
3 weeks ago
A. L. Hansen Mfg. Co. Waukegan, United StatesA.L. Hansen Mfg. Co., an ISO 9001 certified company, is a leading manufacturer in the commercial hardware industry located in Waukegan is currently seeking a full time Customer Service Representative. · Requirements · •Respond to customers and outside sales reps inquiries or co ...
-
Customer Service Rep
15 hours ago
Goodwillsewcareers Des Plaines, United StatesIMMEDIATE OPENINGS: MKE education positions **Customer Service Rep - Bannockburn, IL** · Post Date: 01/11/2022 · Req. Number: 92696 · City: Des Plaines · State: Illinois · Zip Code: 60015 · Description: · Goodwill TalentBridge, a full service staffing and recruitment firm, ...
-
Customer Service Rep
15 hours ago
Domino Woodstock, United States**Job Details** · Answer phones, help customers at front counter, make pizzas, complete orders at the cut table and assist the Shift Manager in other areas as the need arrises. This job posting is for a position in a store owned and operated by an independent franchisee, not Dom ...
-
Patient Service Rep
1 day ago
Advocate Aurora Health Gurnee, United StatesMajor Responsibilities:Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes. 1)Reviews all paperwork submitted with equipment set up Patient, Customer Service, Ser ...
-
Patient Service Rep
4 days ago
Advocate Health Gurnee, United StatesMajor Responsibilities: · Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes. · 1)Reviews all paperwork submitted with equipment set up packets to ensure all f ...
-
Customer service rep
1 day ago
Randstad Lincolnshire, United StatesAs a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicate ...
-
Customer Service Rep
4 days ago
Randstad North America, Inc. Lincolnshire, United StatesAs a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior cus Customer Service, Customer Ex ...
-
Customer Service Rep
2 weeks ago
Misumi USA Schaumburg, United StatesJob Description · Job DescriptionAre you in search of a new opportunity? Stop your search right here and let me tell you what MISUMI can do for you · MISUMI USA is the North American arm of a $3B+ global leader in the design, production, and distribution of automated manufacturi ...
-
Northwestern Memorial Healthcare McHenry, United States Full timeJob Description · Job DescriptionCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our ...
Patient Service Rep - Lakemoor, United States - Advocate Aurora Health
Description
Department:09121 AMG Lakemoor - Building Operations
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Mon-Fri 8a-5pm, one Saturday per month 8a-noon.
Major Responsibilities:
Education/Experience Required:
Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.