Customer Service Rep - Lakeport, United States - Lincare Inc.

Lincare Inc.
Lincare Inc.
Verified Company
Lakeport, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Offering $16 - $23 per hour
- work directly with medical professionals and physicians to facilitate patient care
- advocate for and work in lockstep with chronic patients
- work for an organization that rewards success and fosters a culture of promotion


Job Responsibilities include:

- provide outcome-based solutions for our physician referral sources and existing patient population

  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
  • Prepare and analyze the billing and setup paperwork for patient services
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs
  • Actively participate in the training of new customer service and sales personnel

CSR

Requirements:


  • High school diploma or GED preferred
  • Proven work experience required
  • Multitasking capabilities
  • Computer and technological literacy
  • Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.
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