Help Desk Specialist - Coolidge, United States - Nikola Corporation

Mark Lane

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Mark Lane

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Description

Overview:

Help Desk Specialist (temporary 2 months)


Come join Nikola Motor's Information Technology Team as a Helpdesk Specialist on site at our manufacturing Facility in Coolidge, AZ.

Our team culture emphasizes collaboration, communication, and commitment to help us reach our goals in a dynamic startup environment.

Please note that although this role is based out of our Manufacturing Facility in Coolidge, AZ., there will be occasional travel to support our HQ location in Phoenix, AZ.

Requiring about 20% travel.

We work in a field where the technology is changing daily, but that technology will forever change the world as we know it.

Get to know a team and a culture who are learning and discovering daily, and who are developing the technology that everyone will know by name in 5-7 years.


Responsibilities:


  • Troubleshooting user issues related to laptop, network, conference room A/V, and related requests
  • Set up laptops and desktops according to our standard configurations
  • Resolving Information Technology (IT) Support Requests as needed
  • Performing System Testing and Updates as directed

Qualifications:

To be successful in this role you'll need:

  • To be comfortable speaking to end users in a professional manner
  • Ensure each of our endusers have a positive experience with our team, and their
technology needs each day

  • Willingness to learn, take direction and act

What you "must" already bring to the table:

  • Experience with Active Directory Account creation and administration
  • Working knowledge of Microsoft SharePoint and Teams in a corporate environment
  • Familiarity with user administration in the Microsoft O365 productivity suite (Outlook,
Teams, SharePoint, etc.)

  • A minimum of a high school diploma is required (Bachelor's degree preferred)
  • 35 years of IT Service Desk experience in a fastpaced and rapidly changing
environment


Additional Profile Characteristic Preferred:


  • Selfstarter, teamplayer and a collaborative personality
  • Ability to work with little or no supervision
  • Excellent organizational skills
  • Excellent communication skills (verbal/written)
LI-EF1

EEO Statement:
Nikola Corporation is committed to a policy of equal employment opportunity.

We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status, genetic information or any other classification protected by state or federal law.


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