Box Office Associate - Branford, United States - Legacy Theatre

Description

The part-time, year-round Box Office Associate will be responsible for covering weekly (and weekend) Box Office shifts, working with the Box Office Manager and House Managers to ensure the Box Office and customer relations for the theatre run smoothly, maintaining inventory of front-of-house supplies, and providing additional support in other areas when needed.

• Be present in the Box Office during all shows and theatre events to check in guests, sell walk-in tickets, assist patrons with any ticket order issues, and provide support for general FOH needs.
• Assist Patrons over the phone or in person in purchasing tickets, answering questions, and providing information about the theatre and upcoming events.
• Make calls to groups/organizations for group sales opportunities outside of show periods.
• Monitor merchandise, concessions, and print material stock inventory and alert BO Manager when new orders need to be placed.
• Run errands as needed (i.e., picking up materials for production, dropping off sponsorship flyers at a business, etc.).
• Maintain a high level of Customer Service to Legacy Theatre Patrons.

• 23 years of customer service experience
• Highly organized and detailoriented
• Available nights and weekends, (Thurs-Sun)
• Ability to handle multiple tasks and priorities with efficiency and poise
• Ability to work well with others, as well as independently
• Strong communication and organizational skills
• Have a sense of humor, and an interest in theater.
• Prior experience with ticketing services or POS software a plus

• All Legacy Theatre staff members must be fully vaccinated, and proof of vaccination is required prior to the start of work.
• Weekly hours will include evenings and weekends and must be available on Saturdays and Sundays.

This is a part-time, year-long position, Thursday, Friday, Saturday, and Sunday (hours worked outside of this availability will be discussed with supervisor ahead of scheduling).