Technical Support Specialist - Chicago, United States - Designit

Designit

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We're always looking for critical thinkers who are curious, data-driven, have a growth mindset, and excel at creating strategic points of view by leveraging data and learnings.

We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we're better together.

Designit is looking for an Onsite IT Support Specialist for the Technology Centers of our enterprise client.

This role supports the teams and stakeholders at these centers in ensuring the IT Infrastructure, AV, and Demo environments are deployed, configured, maintained, and secured to deliver high-quality experiences and engagements to our external customers.

This includes pre, intra, and post support of customer events or engagements.

Would you like to

Provide onsite smart hands support for the core network and compute infrastructure at the technology centers.
Manage technical oversight and support for onsite experiences and demos.
Engage in Azure Identify and Access Management for local Azure Sub Resource level administration.
Operate and maintain audiovisual systems within the technology centers, assisting with coordination of repairs and preventive maintenance.
Support presenters and attendees during events, ensuring highlevel technical support and coordination.

What you bring:

Bachelor's Degree in IT, engineering, or related field, or equivalent combination of education and experience.
3+ years of related experience in IT Support roles, with a strong preference for inperson customer facing experience.
Handson experience in supporting products such as Windows, Azure, Office 365 suite, Teams, Surface, etc.
Experience with AV Systems like Logitech, Extron, Crestron is preferred but not required.
Fluency in English and proficiency in the primary local language of the site you are supporting.
Onsite at Microsoft experience center

Would you like to join a global organization that...

Embraces worklife balance our employees' wellbeing remains a top priority for us.
Promotes a culture of learning and advocacy across the globe diversity will enable us to strengthen our impact.
Encourages innovation and experimentation.
Understands that changes will occur and adaptability is crucial to assist when it does.
Emphasizes and rewards collaboration.

Compensation:
$42,000 - $49,000

**Want to know more about Designit?