Call Center - Vernon Hills, United States - Blitt and Gaines, P.C.

Blitt and Gaines, P.C.

Verified Company

Vernon Hills, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Job Summary:

This position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts.

This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.

Job Description of daily tasks and responsibilities include:

Handle both inbound and outbound calls in a high paced environment
Update consumer file information and notate accounts
Negotiate payment/settlement arrangements
Confirm consumer information
Ability to process payments and update consumer banking information
Investigate and resolve consumer/file discrepancies
Create a working relationship with consumers and attorneys to help resolve accounts
Comply with all legal requirements

Qualified Applicants must meet the following criteria:

Computer skills and the ability to work multiple systems
Strong customer service skills
Detail orientated with an ability to multitask
Positive attitude, energetic, and motivated
Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful.

We offer:

Benefits:

Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans Benefits include
Medical, Dental, Vision, Life Insurance and Short Term Disability.