Sales Associate - Schiller Park, United States - Encore Global

Encore Global

Verified Company

Schiller Park, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Overview

The Sales Associate is responsible for qualifying leads and managing the Event Technology Sales process for events of all sizes with a special focus on events under $5K in revenue.

This role will deliver an excellent customer experience, optimize efficiencies, and maximize revenue per opportunity.

The Sales Associate will also provide general sales and support including lead importing, order entry, opportunity management, and customer follow-up.

This position will be based in Schiller Park, IL within the Corporate Headquarters and will work alongside other Sales Associates as a cohesive team.

This position reports to the Regional Sales Director, Customer Support.

Key Job Responsibilities

Sales Support and Coordination

Lead import/distribution for Venue complexes researching, as needed, to determine correct ownership of Lead.
Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-ConjunctionWith (ICW) events.
Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers and assist their online customer experience.
Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
Ensure CRM is always accurate and up to date.
Facilitate strong information exchange with aligned venue leadership teams.

Job Qualifications

BS/BA is preferred or 1+ years of sales/event experience.
Prior technology, sales, hospitality, or event planning experience a plus
Technical aptitude and proficiency with computer software and programs

Competencies

Hospitality
Responsiveness
Professionalism
Communicates Effectively
Action Oriented
Sales Proficiency
Initiative
Exceeds Customer Expectations
Negotiation
Results Oriented
Relationship Management
Interpersonal Organization

Work Environment

Work is performed in a centralized sales support environment within an office setting. The working conditions will vary between moderately quiet to noisy volumes. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

INDCORP