A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Emerson, United States - Apex Solutions

Apex Solutions
Apex Solutions
Verified Company
Emerson, United States

3 weeks ago

Savannah Johnson

Posted by:

Savannah Johnson

beBee Recruiter
Description
*You are our new Call Center Agent (m/f/d) Sales*Following our motto *#StrongTogether*, we shape our daily work with a lot of variety and humor, and have thus established a unique position in the telecommunications industry.

In recent years, we have grown significantly and we want to continue this trend.

So if you are looking for an employer where fun and a harmonious working environment are highly valued, then you have come to the right place with us.

*Your tasks:
  • Telephone customer support
  • Consultation on our mobile and DSL products and other services
  • Acceptance and processing of new contracts
  • Maintenance of customer and contract data
  • Expansion and maintenance of the customer base
*What you bring:
  • Enjoyment in dealing with people
  • Strong communication skills
  • Good PC knowledge
  • Quick comprehension and willingness to learn
  • Very good German language skills in spoken and written form
You do not necessarily need previous experience in the call center field with us, we also welcome career changers.

*What we offer:
  • A varied job as a customer advisor in an exceptional team
  • Fun at work
  • A FitX membership
  • A comprehensive bonus system, including a presence bonus of 150€
  • Bonus for referring new employees
  • Employee events throughout the year
  • Colleagues who become friends
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