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    Credit Collections Specialist - Plano, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Plano, United States

    4 weeks ago

    Motion Recruitment background
    Description

    Our client, a leader in the financial technology industry, is looking to hire a Credit Collections Specialist to join their team in Plano, TX. This is a hybrid role and will be onsite 2x a week.

    *This job is a 6-month W2 contract role with benefits and paid holidays*

    As a Credit Collections Specialist, you're responsible for recovering company losses by communicating with clients through phone and mail correspondence. You will manage delinquent accounts with a high degree of professionalism, empathy, and understanding while still able to firmly request payment from a range of clientele.

    Candidates with experience collecting on delinquent accounts in the financial services industry or who have experience in high volume call centers will be a great fit for this role

    Responsibilities

    • Answer inbound calls and place outbound calls to overdue clients
    • Set up payment plans for financial services that align with clients' monthly budgets
    • Assess clients' account history and identifying problems when discussing payments or settlements
    • Communicate effectively with clients to consistently recover payment on delinquent accounts

    Desired Skills & Experience

    • High School Diploma
    • 1-2 years of prior collections experience
    • Strong customer service skills in a financial environment

    Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

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