Customer Service - Fort Myers, United States - ECU Maverick

Description

Job Summary:

Duties:

• Assist customers with product information and pricing
• Process orders, returns, and exchanges
• Upsell products and services to customers
• Conduct outbound calls to follow up on customer inquiries
• Maintain accurate customer records in the database
• Resolve customer complaints in a professional manner

Requirements:

• Excellent communication skills in English; proficiency in Spanish is a plus
• Strong phone etiquette and active listening skills
• Ability to analyze customer needs and recommend appropriate solutions
• Prior experience in sales or customer service is preferred
• Proficient in data entry and navigating computer systems
• Multilingual abilities are a bonus for assisting diverse customers

Join our team and enjoy competitive pay, ongoing training, career growth opportunities, and a supportive work environment. If you are a motivated individual with a passion for delivering top-notch customer service, we want to hear from you


Pay:
$ $20.00 per hour


Expected hours:
per week


Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

People with a criminal record are encouraged to apply


Ability to Commute:

• Fort Myers, FL preferred)

Ability to Relocate:

• Fort Myers, FL 33908: Relocate before starting work (required)

Work Location:
In person