- Greet customers in a warm, friendly, and consistent manner.
- Schedule service work appropriately
- Provide estimates for labor and parts to customers
- Obtain customer's signature on repair orders and document any changes done over different lines of communication throughout the process.
- Keep track of job status/progress
- Run all VIN numbers for updates and warranties for all customer and sales units
- Communicate proactively with customers
- Return phone calls and emails promptly
- Dispatch R.O.'s to the appropriate technicians
- Create and update repair orders with proper documentation
- Ensure work is done within the given time period
- Perform unit walk around with service and sales customers
- Explain work to customers to ensure they understand
- Ensure the work is approved by the customer
- Ensure the parts are available for the jobs and work with the service tech and parts coordinator
- Suggest additional service and parts with customers
- Track open R.O.'s daily
- Set call back times with customers
- Follow up with customers on progress of their unit
- Follow up daily with technicians
- Create loyalty out of conflicts
- Become fully certified and up to date with manufacturer's training and certifications
- Work with Sales effectively to insure 100% customer satisfaction
- Develop and maintain a positive working relationship with all employees
- Abide by the dealership dress code
- Maintain a clean and organized work environment
- Other duties as assigned
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Service Advisor
2 days ago
Russ Darrow Group Waukesha, United States**Why You**: · You're not just looking for a paycheck, you're looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is t ...
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Automotive Service Advisor
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Jerry's Automotive Service Waukesha, United StatesBecome a **full-time Automotive Service Advisor** with **Jerry's Automotive Service** in **Waukesha, WI** to indulge in your passion for vehicles and contribute to a thriving shop · What are we offering you? We're glad you asked · This position earns **$ $45.00/hour**. You receiv ...
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Service Advisor
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Boucher Group Milwaukee, United States**Gordie Boucher Ford of Menomonee Falls is looking to hire a Service Advisor** · **POSITION**: Gordie Boucher Ford of Menomonee Falls is looking to hire a Service Advisor for their growing service department. Job duties include but are not limited to, determining automotive prob ...
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Service Advisor
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service advisor
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Lithia Motors Waukesha, ,, United StatesLithia Motors - JobID: R68020 [Auto Service Technician / Customer Service] As a Service Advisor at Lithia Motors, you'll: Be responsible for initiating automotive services and repairs; Serve as the communicator and liaison between the customer and technician; Develop estimates by ...
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Service Advisor
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Service Advisor
2 weeks ago
Crimson Technologies Dousman, WI, United States Freelance**Company**: · - Mirschel-Automobile GmbH · - Pyrmonter Straße 53 · Lügde · - · - ŠKODA Service Partner · **Contact Person**: · - Kai Bicker · **Job Details**: · - Job ID: · - Job Title: Service Advisor (m/f/d) · - Location: 32676 Lügde · - Department: Service · - Employment Ty ...
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Automotive Service Advisor
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Lexus of Milwaukee Milwaukee, United StatesJob Summary: · Lexus of Milwaukee is seeking a highly motivated and customer-oriented individual to join our team as an Automotive Service Advisor. As the primary point of contact for our service department, the Service Advisor will be responsible for providing excellent customer ...
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Service Advisor
1 week ago
JX Enterprises Pewaukee, United StatesUnder the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair o Service Advisor, Service Mana ...
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Service Advisor
1 week ago
JX Enterprises Pewaukee, United StatesUnder the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair o Service Advisor, Writer, Serv ...
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Service Advisor
1 week ago
Jx Enterprises, Inc. Pewaukee, United StatesJob Purpose: · Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering ...
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Service Advisor
1 week ago
Jx Enterprises, Inc. Pewaukee, United StatesUnder the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders in ...
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Service Support Field Advisor
4 days ago
Rivian Milwaukee, United StatesAbout Rivian: · Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. · As a company, we constantly challenge what's possible, never simply accepti ...
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Service advisor at the car dealership
1 week ago
Nexus Innovations Elkhorn, United StatesYour tasks: · * Proactively offering products and services · * Order acceptance/creation and timely completion · * Creating cost estimates · * Processing accident damage claims · What you bring: · * Completed technical and/or commercial training in a car dealership · * Tea ...
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customer service advisor
1 week ago
Valvoline Brookfield, WI , USA, United StatesValvoline - JobID: [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly gree ...
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Customer Service Advisor
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Valvoline Pewaukee, United StatesValvoline - JobID: [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly gree ...
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Automotive Service Advisor-Mercedes Benz
4 days ago
International Autos Elmbrook Waukesha, United StatesJob Description · Job DescriptionCLOSED ON WEEKENDS Mercedes-Benz of Elmbrook on Hwy 18 in Waukesha has a fantastic customer base and outstanding technicians. Mercedes-Benz vehicles are what customers want and the pipeline of future cars looks amazing. We just need somebody to pu ...
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Customer Service Advisor
2 weeks ago
Icahn Automotive Berlin, United StatesIcahn Automotive - 44 Berlin Turnpike [Automotive Service] As a Customer Service Advisor at Icahn Automotive, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service; Assist in various aspects ...
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Radiant Ventures Whitewater, United StatesAbout Us · We are a Whitewater company that specializes in providing comprehensive advice to our clients in the areas of retirement planning, wealth management, financial planning, and essential protection. Our goal is to understand our clients' needs and provide tailored solutio ...
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Technical Service Advisor
1 week ago
Milwaukee Tool Brookfield, United StatesJob Description: · As a member of Milwaukee's End User Care Team, the Technical Service Advisor provides customer service, troubleshooting and technical support for our full range of products and services. · As a Milwaukee Technical Service Advisor, you will: · * Join a team of a ...
Service Advisor - Waukesha, United States - Action Boat House
Description
Job Description
Job DescriptionAction Boat House is looking for an enthusiastic Service Advisor to join our team
Job duties:
