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    Director, Service - Orlando, United States - Florida Detroit Diesel-Allison

    Florida Detroit Diesel-Allison
    Florida Detroit Diesel-Allison Orlando, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Position Summary

    Oversee all Generator/Electrical field service (EFS) operations at United Holdings and Stewart and Stevenson Power Products.


    Responsibilities
    • Oversee EFS Department, prioritize projects, assign projects, and track progress.
    • Develop procedures to operate the Service Department in an environmentally responsible manner and create operational efficiencies that result in greater gross profit.
    • Assist employees in daily use of procedures, techniques, and business systems.
    • Create a path for advancement for Service employees based upon training and performance.
    • Determine Capital Equipment needs and provide justification and payback to executive staff.
    • Identify new business opportunities and develop strategies to participate in those opportunities.
    • Maint ain strong knowledge of our products and services.
    • Maintain a strong, personal commitment to the safety culture.
    • Ensure proper safety training, regular meetings and resources are provided to personnel to support adherence to health and safety procedures.
    • All other duties as assigned.
    • Supervisory Responsibilities
    • Manage the EFS supervisors at United Holdings and Stewart and Stevenson.
    • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees.
    • Planning, assigning, and directing work.
    • Appraising performance and rewarding and disciplining employees.
    • Addressing complaints and resolving problems.
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