A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Grafton, United States - Apex Ventures

Apex Ventures
Apex Ventures
Verified Company
Grafton, United States

1 week ago

Dexter Hayes

Posted by:

Dexter Hayes

beBee Recruiter
Description
YoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration.

If you are looking for a communicative job and enjoy customer contact, then start now as a Call Center Agent (m/w/d) for TARGOBANK in Duisburg.

What you will do:


Are you currently looking for a job where you can gain valuable experience in the banking sector as a career changer? Do you already have previous experience in banking and want to further develop professionally?


A position as a Call Center Agent (m/w/d) in debt collection at TARGOBANK in Duisburg could be just right for you.

You can start theoretically as soon as possible or alternatively on the 1st of every month.

  • Customer has outstanding balances on accounts and/or credit cards
  • Analyze the customer's financial situation to improve solvency
  • Find a solution together with the customer to settle the claims/outstanding balances
  • Different buckets (start bucket I) each upgrade requires retraining (employees start with bucket I (smaller amounts of money)
  • Direction of business psychology
  • A lot of empathy, answering individual concerns, but not neglecting economic thinking "}" data sheets userformat="{"2":897,"3":{"1":0},"10":0,"11":4,"12
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