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Sales Associate - Palm Beach Gardens, United States - Salt Life
Description
** Sales Associate - Retail**
**Job Category****:** Sales **Requisition Number****:** SALES01777 Showing 1 location **Job Details**
**Description**
**SALES ASSOCIATE**
**POSITION SUMMARY**
The Sales Associate is a creative, energetic and confident Salt Life brand ambassador. Under the leadership and guidance of the Store Management, the Sales Associate takes a proactive approach to capitalize and focus on incoming daily traffic within the store to maximize volume opportunities. The Sales Associate will maintain outstanding customer service, merchandising, housekeeping standards of the store and partner effectively with other team members.
**RESPONSIBILITIES AND EXPECTATIONS**
**SALES AND CUSTOMER SERVICE**
**Understand, support and adaptable to all company policies and procedures**
Constantly strive to achieve and exceed personal sales goals
Demonstrate high degree of professionalism in communication, attitude and team work with customers, peers and management team
Demonstrate proper etiquette when communicating with external customers (phone, email and written communication)
Develop a strong knowledge of Salt Life product specifications, including, brands, styles, bodies, fits, sizing, content and features. Communicate this knowledge to customers in a clear and concise way.
Adoptable to store environment change:
Policy and procedures
New product and technology
Customer emergencies
Each customer has different expectations, and you need to be able to adapt from one customer's style to another on a moment's notice
Build genuine relationships with customer:
Welcome all customers when they enter and thank them when they leave
Determine the customers needs and offer suggestions or alternatives
Serve as the consultant to the customer by helping them make the right selections
Provide honest and positive feedback to customers regarding the best products that fit their expectations
Maintain an awareness of apparel and accessory trends
Present how new products can mix with existing stock and previous purchases
Communicate with management regarding customer concerns and employee matters
**INVENTORY MANAGEMENT AND MERCHANDISING**
Maintain daily organization, cleanliness, and restock storewide:
Complete daily opening and closing checklists
Actively participate in merchandising activities including, but not limited to:
Daily stock maintenance
Stock receiving and processing
Product transfers; return to vendor (RTV).
Recovering the floor and ensuring all merchandise is placed in their respectable area
Attend and participate in floor sets
Fold, straighten, size, steam, and replenish merchandise
**LOSS PREVENTION**
**Protect store assets and inventory through an awareness of loss prevention procedures. All suspicions and violations must be reported to the Supervisor**
Report any missing merchandise or found tags to the Supervisor
At all times follow the loss prevention policy and procedures. Never take matters in your own hands
**REQUIREMENTS**
Must be at least 18 years of age
Interest in ocean centric activities
High School Diploma required
Ability to work store sales floor for extended periods
Able to work flexible schedule including weekends, evenings and holidays
Ability to lift at least 30 lbs., carry, push, squat, kneel, twist, turn, reach and bend
Must have a positive, outgoing, high energy personality
Computer skills to include operation of retail point of sale system
**Travel Required**
No . **Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
