Assistant Community Manager - Tempe, United States - FirstService Residential
Description
Job Overview:
As the Assistant Community Manager, you will support the General Manager in effectively managing and operating the community to enhance the resident experience and property value.
Compensation:
$21+ per hour, depending on experience
Your Responsibilities:
- Assist the General Manager in managing the business affairs of the community and ensuring compliance with governing documents and policies
- Coordinate community maintenance projects and assist in oversight of Receptionist team
- Enter and process work orders for maintenance requests from homeowners as needed
- Assist in followup on the status of work orders to ensure timely resolution and closure upon notification by vendor or General Manager
- Receive and respond to resident phone calls; redirect as appropriate
- Facilitate amenity access including acceptance/transmittal of fees and distribution of access cards and other equipment to homeowners as required by community needs
- Update new/existing owners' information forms in the appropriate system daily or as required
- Sort incoming mail and courier deliveries for distribution
- Assist in creating the weekly community newsletter
- Assist in planning and organizing community events
- Ensure compliance with federal, state, and local laws, as well as community association governing documents and policies
Skills and Qualifications:
- Selfmotivated and able to work independently with mínimal supervision
- Excellent interpersonal and communication skills
- Strong writing skills and familiarity with Microsoft Office programs
- Strong problemsolving and conflict resolution abilities
- Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively
Education and Experience:
- Certifications in property management or related disciplines are a plus but not required
Physical Requirements:
- Sit or stand for extended periods of time in an office environment
- Able to safely lift, carry, and move up to 30 pounds
Work Location:
Bridgeview at Hayden Ferry Lakeside, 140 E Rio Salado Pkwy Tempe, Az 85281
Work Hours:
Tuesday - Saturday; 3p - 11p
What We Offer:
- 11 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.
Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
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