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    noc - Wilmington, DE, United States - Saxon Global

    Saxon Global
    Saxon Global Wilmington, DE, United States

    2 weeks ago

    Default job background
    Healthcare
    Description
    Role : NOC (Network Operation Centre) Engineer /Admin
    Location: Wilmington, DE (Day 1 st Onsite)
    NOC : Fri ,sat and Sunday 6:40 PM to 8 AM
    Fulltime

    Mandatory Skills:
    • Experience managing, supporting, and deploying network infrastructures
    • Strong ability to diagnose server or network alerts, events, or issues
    • Understanding of common information architecture frameworks
    • Good oral and written communication skills, and ability to address conflict with others constructively
    • Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.
    • Contact on-call personnel to communicate new events depending in Priority
    • Escalate All Major Incident Candidates to the Incident Management team, on-call resources or management
    • Participate in Major Incident bridge calls to provide real time data for monitored systems
    • Document activities performed in associated tickets
    • Manually Monitor processes/system not covered by automated monitoring tools
    • Remotely access systems to perform initial resolution attempt
    • Flexible to work in any shift.
    • Good communication skill to interact with both customer and end user over phone and through email.
  • Saxon Global

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    2 weeks ago

    Saxon Global Wilmington, DE, United States

    Role : NOC (Network Operation Centre) Engineer /Admin · Location: Wilmington, DE Onsite · Timing (only 3 Night) Fri ,sat and Sunday 6:40 PM to 8 AM · Fulltime · Mandatory Skills: Experience managing, supporting, and deploying network infrastructures · Strong ability to diagno ...

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