Sales Consultant - Brockton, United States - Route 24 Auto Group

Route 24 Auto Group

Verified Company

Brockton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:

Sales Consultant

Job Code:

Department:

Sales

Department #:

1101

Reports To:

General Sales Manager

FLSA Status:

Non-Exempt

We are seeking a Sales Consultant at our Jeep 24 Dealership in Brockton

Hourly pay plus commission

Up to $100,000 per year

Competitive Benefits Package

_ Ed Kardon's 24 Auto Group__ is one of New England's fastest growing, family-owned automotive groups. We currently represent Nissan, Chrysler, Dodge, Jeep, Ram, Subaru and GMC products. With 11 dealerships in Brockton, Mansfield, Easton, Somerset, Dartmouth, East Providence and Westborough, we are well-positioned to meet the transportation needs of our current and future owners._

***The Sales Consultant is directly responsible for selling new and used vehicles at the dealership in a professional manner that is consistent with Route 24 Auto Group's core philosophies, principles, and values. The gross profit, volume and customer satisfaction standard will be set by management.

The Sales Consultant will be held accountable to:

Support the company mission, realizing that business is built on customer satisfaction, employee satisfaction and profitability. Commit to providing best in industry customer service to every customer.
Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively.
Implement effectively all the duties, responsibilities, and requirements outlined in this job description.
Set a professional standard that always reflects favorably on Route 24 Auto Group.
Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees to management

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Use the Sales process 100% of the time.
Develop and maintain productive working relationships with all employees and commit to having a positive attitude as well as encouraging the same with coworkers.
Always provide accurate information to your customers and managers.
Commit to every customer talking to a manager before they leave the dealership while in process of working a deal and make certain every customer gets an exit T/O after they purchase as well.
Manage the entire delivery process of the vehicle,
Confirm that the vehicle has all the necessary equipment installed several hours prior to delivery.
Arrange for used vehicle safety check at least 4 hours prior to scheduled delivery to the customer. N/A Dealership responsibility
Make sure the vehicle is fueled then cleaned inside and out to dealer standards one hour prior to delivery.
Verify that all documents are signed correctly and that all moneys due to dealer are collected prior to the customer taking physical delivery. Ensure all trade titles are collected. A manager is to inspect all paperwork before a customer takes physical delivery of their vehicle.
Make sure the customer understands all the features of their new vehicle. Perform New vehicle deliveries to manufactures and dealership requirements.
Understand state specific registry laws pertaining to vehicle delivery and registration laws
Arrange for accurately completed registration documentation. Contact the customer as soon as the registration arrives.
Introduce the customer to a service consultant before delivery.
Make sure that the owner's manual is completed, the vehicles warranty is explained, and the maintenance schedule is understood.
Cover the new vehicle customer satisfaction survey with every customer stressing the importance of 100% satisfaction.