Documentation Specialist - Parsippany, United States - DOWC
Description
Job Summary:
Duties/Responsibilities:
- Provide toplevel assistance and administrative support to the manager, internal teams, and clients
- Have familiar knowledge of clients and act with empathy and a customer centric mentality
- Ensure smooth progress of daytoday business operations
- Coordinate with department head to document, refine, and maintain departmental policies and procedures
- Assist with operational and administrative projects such as formation and transfer of companies
- Communicate and cooperate with management, including provision of weekly reports and completion of expense reports, coordinate meetings and events
- Draft and proofread various correspondence and legal documents
- Respond to customer needs through concise communications, documentation, information sharing, and planning
- Send timely statements and accurate reporting to clients
- Assist in annual filings and QA processes for clients
- Carry out administrative duties such as filing, typing, copying, and scanning.
- Create a positive support experience and build strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude
- Complete operational requirements by strategically scheduling and providing expedited results
- Accountable for task and project management, emphasizing strong organization and clear communication
- Contribute to team effort by accomplishing related results as needed
- Maintain and protect confidentiality with regards to all aspects of client and company information
- Handle special projects assigned by management
- Ability to analyze, improve, and evaluate processes to identify opportunities for improvement
- Prepare slides, meeting notes, and documents for the manager
- Responsible for accurate data entry
- Performs other duties as assigned at the discretion of management
Qualifications:
- Minimum of 4 years of experience in a highlevel administrative support role
- Bachelor's Degree required
- Proficiency in Microsoft Excel
- Strong analytical skills and attention to detail
- Ability to pivot quickly and multitask
- Proven track record of successful project management
- Experience in the finance/insurance or automotive industry preferred
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
If you are a proactive individual with excellent communication skills and a passion for document management, we encourage you to apply.
Pay:
$ $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Parsippany, NJ: Relocate before starting work (required)
Work Location:
In person
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