Quality Control Technician - Marengo, United States - Mitsubishi Logisnext Americas Inc

Mitsubishi Logisnext Americas Inc

Verified Company

Marengo, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers
Move The World Forward for more than 100 years as a technology-driven forklift manufacturer.

In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

The Quality Control Technician's main objective is to help MLA dealers experience operational silence. This is done by ensuring our service parts meet OEM specifications and our inventory is accurate. This person will be inspecting Dealer Claims, Warranty Returns, Expedited and Surplus returns.

The position will be responsible for quality control and will work with both internal departments and suppliers to correct any non-compliant parts.

The role will also be responsible for the development of a new parts photography process.

What you will do:

Dealer Returns & Claims
Actively inspect and process dealer Surplus and Express Returns and parts claims. This person will work closely with our Returns Administrator to ensure returns and claims are processed promptly.

Quality Control

Oversee service parts quality control, inspection, process documentation and lead team training for better controls. This role will work closely with internal departments and vendors to ensure parts are accurate and meet MLA criteria.

Part Photography

Develop and implement a service parts picture process. Photography will be utilized both internally for QC purposes and by our Dealer Network to ensure proper fit. Leads teams on projects within assigned areas of responsibilities.

Continuous Improvement

Seeks to always improve processes, safety, and leads teams on projects within assigned areas of responsibilities.

When & Where:

Warehouse operations
Standard business hours M-F, occasional weekends
Minimal travel (<10%)

What you need to have:

Associate degree in a technical field or 0 2 years industry experience
Strong attention to detail
Computer skills: Microsoft Word, Excel, PowerPoint, Outlook and Working knowledge of Microsoft AX
Ability to handle difficult situations in a professional manner
Proficient communication skills, which include the ability to communicate clearly and concisely both verbally and in writing
Ability to safely lift 50lbs and stand 75% of the day

What would be nice to have:

Experience in a Lift Truck service parts or related industry such as Automotive, Earth Moving, Agriculture, etc.
Strong Microsoft AX skills for troubleshooting parts technical issues
Photography experience

What we offer:

Medical, dental, and vision benefits
Paid Vacation, Sick Time, and Paid Holidays
Profit Sharing Opportunities
Flexible Spending and HSA Accounts
401k with automatic company contribution and company match
Shortterm and longterm disability insurance
Life, Dependent Life, and AD&D Insurance
Paid Parental Leave (Includes 68 weeks of maternity leave and 5 days of paternity leave)
Employee Assistance Program
Employee Discounts
Onsite fitness center (Houston)
Onthejob training and development

_Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time._

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer:

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors.

Any unsolicited resumes from a third party will become the property of the company to use at the company's discretion, with the understanding that Mitsubishi Logisnext Americas, Inc.

will not be billed a fee for any such resumes.

If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.