Case Manager - Phoenix, United States - State of Arizona

State of Arizona

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect._

Case Manager-Emergency Placements

Job Location:

Location:
Tucson, AZ

Posting Details:

Salary:
$21.7068; Grade: 17; position closes 5/20/2024

Hours/Shift:
Tuesday -Saturday 8 am-5 pm

Job Summary:

Under the general supervision of the Department of Child Safety (DCS) Program Supervisor, this position manages the work flow of placement referrals, to find appropriate placement for the children coming in to DCS custody, completes tracking logs, and support staff that engage in child safety services.

Job Duties:

Evaluates incoming referrals and staffs with direct supervisor to select appropriate placement according to departmental and regional policies pertaining to child protective services.
Reviews work products and analyzes facts obtained by field DCS specialists. Provides input on cases. Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc. to ensure child safety and compliance with policy, procedures and statutes.
Responds/resolves problems and questions presented by customers, case participants, internal DCS staff, DCS/Department of Economic Security (DES) administration, mandated reporters and general public to address questions and concerns involving policy, procedures and issues related to specific cases.
Attends staff meetings and participates in problemsolving/decisionmaking. Attends trainings, professional seminars, conferences and management meetings. Participates in work teams/groups and other meetings, as requested.
Produces, utilizes and sends reports. Writes detailed reports summarizing activities or productions covering a specified period of time or marking the completion of a project.
Other duties as assigned as related to the position (typically 5% 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Federal and state laws, regulations and directives governing child protective services
Normal child development stages and milestones
Potential effects of cultural differences on family dynamics
Roles and responsibilities of court, law enforcement, hospitals, schools, mental health system, community agencies, and other child welfare professionals
Physical and behavioral indicators of abuse, neglect, and mental health disturbances
Crisis intervention protocol
Conflict resolution techniques
Statewide community resources
Microsoft Office (Word, Excel, PowerPoint)
Policies and procedures of Children's Information Library and Data Source (CHILDS) and automated systems
Guardian

Skills in:

Verbal and written communication
Resolving problems
Establishing and maintaining work relationships with children, their families and court representatives
Delivering public speeches
Communicating effectively while actively listening to others
Typing at least 45 WPM
Preparing accurate and detailed documentation of reported information

Ability to:

Sit for long periods of time
Maintain professional boundaries
Work as a team member
Prepare detailed documentation of client and professional contacts to ensure that records accurately convey reported information and minimize misinterpretation
Accept responsibility for work product and outcomes
Recognize indicators of abuse/neglect
Work various shifts when needed
Perform after hour duties

Pre-Employment Requirements:

Applicants must have a Bachelor's or Master's Degree from a US Department of Education accredited college or
university and show awarded transcripts, OR have five (4) years of experience as a DCS Case Aide

Successfully pass a writing exam and an oral interview
Successfully clear background and employment reference checks
Obtain a Department of Public Safety Level One Fingerprint Clearance Card
Have a valid Arizona driver license and clear a 39 month Motor Vehicle Report check (see Arizona Administrative Code R
Requires possession of and ability to retain a current, valid stateissued driver license
Provide valid motor vehicle insurance and current Arizona vehicle registration

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting

Benefits include: