Customer Service - Janesville, WI, United States - Neptune Enterprises
Description
The Ucambio Exchange & Money Transfer GmbH was founded in 2020 in Frankfurt am Main, Germany and is a 100% subsidiary of Unicâmbio Instituição de Pagamentos S.A.
based in Portugal.In 2021, UCAMBIO acquired over 30 locations of Western Union International Bank throughout Germany and focuses on the business areas of cash transfers and currency exchange.
Our employees from all over the world work tirelessly to provide advice and support to thousands of satisfied customers every day.
The key to our future success is the opening of new locations and the adaptation of available products and services.
We are currently seeking a:
Customer Service Representative (m/f/d) for Stuttgart
Responsibilities:
- Providing highquality customer advice and support in the branch
- Conducting money transfers, cash deposits and withdrawals, and handling administrative tasks related to the offered products
- Performing necessary control functions during daily operations (cash management, security)
- Reporting to the regional and branch managers
- Adhering to internal bank policies and relevant integrity and compliance guidelines
Qualifications:
- Experience in cashier or teller roles
- Sales experience and/or affinity for sales
- Good knowledge of German
- Good knowledge of foreign languages such as English, Romanian, Bulgarian, Turkish, etc.
- Proficient in MS Office
- Friendly, polite, and openminded demeanor
- Strong customer orientation
- Flexibility regarding working hours (Mondays
- Saturdays)
- Willingness
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