Banquet Service Team Member - Temecula, United States - Europa Village Winery and Resort

Europa Village Winery and Resort

Verified Company

Temecula, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Benefits:

Banquet Service Team Member Reports To:

Responsibilities of a Banquet Service Team Member:

Possess and live Europa Village core values
Reviews and understands the BEO at the beginning of each shift to ensure banquet rooms are set as per client's request
Sets up and breaks down tables, chairs, bar, water stations, etc., according to the Banquet Event Orders (BEO's)
Assists in maintaining the scheduling order for each event
Prepares tables, action stations, buffets, service carts, dessert tables and cordial carts with specified tools, wares, and equipment according to Europa Village standards
Greets guests warmly
Has a good understanding of the food being served and able to answer questions regarding food items
Delivers and services welcome drinks, appetizers, meals, condiments and accompaniments
Serves beverages
Refills water glasses
Monitors tableware to ensure it is presentable to guests
Responds to guests requests in a friendly, timely and efficient manner
Assists in washing banquet dishes and supplies following the event
Other duties as assigned

Expectations of the Banquet Service Team Member:

Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought
Able to communicate Europa Village's story
Ability to treat all associates and guests in a respectful manner
Arrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks and shoes
Arrive on time and be respectful of attendance and punctuality
Adhere to Europa Village policies and procedures
Be hospitable, welcoming and exhibit at positive attitude and willingness to assist where necessary
Pays attention to detail
Food Handler's Certification required
Must be available to work holidays and weekends