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Care Specialist
3 weeks ago
Synergy HomeCare Houston, United States· Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate caregivers like YOU When you join the SYNER ...
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IT Customer Care Specialist
3 hours ago
Bureau Veritas Group Houston, United States**IT Customer Care Specialist** · **Please wait...** · **Location:** Houston, Texas, US Provider Description Enabled SAP as service provider · "route" is used for session stickiness · "careerSiteCompanyId" is used to send the request to the correct data center · "JSESSIONID" ...
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Customer Care Specialist
1 week ago
Serenity Healthcare Houston, United StatesJob Description · Job DescriptionCustomer Care Specialist · Onsite – Houston-Galleria, TX · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutioniz ...
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Managed Care Specialist
2 weeks ago
Cedar Gate Technologies Inc Houston, United StatesJob Description · Job DescriptionJob Location: Hybrid Remote in our office in Houston, TX · Position Summary · Reasons you will want this position: · We are a rapidly growing company with limitless career growth and advancement for top performers · Our culture appreciates and rew ...
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Care Specialist
3 weeks ago
Equality Health Houston, United StatesEquality Health, LLC is a Phoenix-based whole-health delivery system focused on transforming value-based care delivery with population specific programs that improve access, quality, and member trust. Our mission is to ensure diverse populations receive quality healthcare that im ...
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Client Care Specialist 2
2 weeks ago
AIDS Healthcare Foundation Houston, United StatesJob Description · Job DescriptionOverview · AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation · Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an ...
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Client Care Specialist 2
1 day ago
AIDS Healthcare Foundation Houston, United StatesWHO WE ARE · AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation · Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages gr ...
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Patient Care Assist Specialist
2 weeks ago
Houston Methodist Hospital Houston, United States Full timeAt Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient pop ...
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Virtual Customer Care Specialist
2 weeks ago
Voyage Canvas Houston, United StatesAbout Us: · Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and crea ...
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Patient Care Assist Specialist
3 days ago
Houston Methodist Hospital San Francisco, United States PermanentAt Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient pop ...
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patient care specialist 2
4 weeks ago
AIDS Healthcare Foundation Houston, TX , USA, United StatesAMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation · Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and succ ...
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Patient Care Assist Specialist
1 day ago
Houston Methodist Hospital Houston, United StatesAt Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient pop ...
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Managed Care Contract Specialist
3 weeks ago
Memorial Hermann Health System Houston, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
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Care Specialist
2 weeks ago
SYNERGY HomeCare of North Houston Houston, United States· Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate caregivers like YOU When you join the SYNER ...
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Acute Care Education Specialist RN
5 days ago
CommonSpirit Health Houston, United StatesOverview: · Up to $10,000 Relocation assistance · Baylor St. Lukes Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Lukes Health. Located in the Texas Medical Center, the hospital is the ...
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Clinical Field Specialist, Critical Care
3 weeks ago
Edwards Lifesciences Houston, United StatesFor over 50 years, the Critical Care business within Edwards Lifesciences (NYSE: EW) has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we're committed to creating a world where every patient who _should_ ...
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acute care specialist
3 weeks ago
UnitedHealth Group Houston, TX , USA, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Customer Care Specialist
1 week ago
Serenity Healthcare, LLC Houston, United StatesCustomer Care Specialist · Onsite - Houston-Galleria, TX · Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by p ...
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Customer Care Specialist
1 week ago
Serenity Healthcare, LLC Houston, United StatesCustomer Care Specialist · Onsite – Houston-Galleria, TX · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by p ...
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Outreach Care Specialist
3 weeks ago
Elevance Health Houston, United StatesWARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you ...
Care Specialist - Houston, United States - Equality Health
Description
Equality Health, LLC is a Phoenix-based whole-health delivery system focused on transforming value-based care delivery with population specific programs that improve access, quality, and member trust.
Through an integrated technology and services platform, culturally competent provider network and personalized care model, Equality Health helps managed care plans and health systems improve outcomes for diverse populations while simultaneously making the transition to risk-based accountability.
Position Summary:
The Care Specialist/Customer Service Representative is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system.
The Care Specialist/Customer Service Representative works closely with, Community Health Workers, Chaplains, and other members of the Clinical Operations team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity, and confidentiality.*Only considering candidates in the Houston, TX area, position is remote*Responsibilities:Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programsAssist and support patients with barriers to care including, but not limited to, scheduling appointments, and locating and accessing community resourcesWork collaboratively with patients, network providers, referral coordinators, office and hospital staff; document all activitiesCommunicate care coordination services available to patients and caregiversScreen for physical health and behavioral health needs to refer to appropriate healthcare professionals for effective and timely interventionPerform a variety of activities to provide meaningful data to providers, patients and their familiesParticipate in a variety of educational programs to maintain current skill and competency levelsPerform miscellaneous job-related duties as assignedRequired Knowledge, Education & Experience: Associate's degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experienceMinimum two (2) years of experience in customer service or in a directly related position in the healthcare industryProficiency with Microsoft Office applications and web-based technologiesBilingual; able to read, write, and speak Spanish and English proficientlyHighly Preferred Skills, Abilities & Qualifications: Previous experience, knowledge and understanding of coordinating care for membersFamiliarity with federal and state laws and requirements related to healthcare and health information protectionOne or more of the following certifications: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT)Excellent verbal, written and interpersonal communication skillsAble to speak clearly and concisely in English and Spanish, conveying complex or technical information in a manner that others can understand, and able to understand and interpret complex information from othersDemonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomesExcellent problem-solving skills, including the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of actionStrong organizational and prioritization skills; able to manage multiple activities and work independently with minimal supervisionEquality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training#J-18808-Ljbffr
Care Specialist professionals in Houston
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Rick Neudorff
Business Continuity & Emergency Management Dir.