Night Audit - Saratoga, United States - Courtyard Saratoga
Courtyard Saratoga
Saratoga, United States
Verified Company
3 weeks ago
Description
COME AND JOIN OUR AMAZING TEAM
$19/hour
- Most positions do require weekend and holiday availability._
- Paid Time Off
- 401K Investment
- Referral Bonus
- Associate Development Plan Opportunities
- Internal Promotion Opportunities
- Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
- Associate Travel Program Discounts
Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.
- Duties to include, but not limited to_:
- Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
- Checks guests out of the hotel; processes customer payments according to established policies and procedures.
- Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
- Books guest reservations or coordinates with reservation center.
- Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
- Issues, controls and releases guest safedeposit boxes.
- Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.
- Reconcile room rates charged.
- Reconcile all revenues to Property Management System.
- Performs night audit functions in Property Management System.