- Works closely with writers and editors to develop high-quality technical content.
- Researches and resolves content issues identified by customers or workmates by updating relevant topics.
- Drafts, maintains, and edits content for release notes & release publications, and backlog.
- Balances multiple deliverables across various product areas at the same time.
- Prepares content for online delivery.
- Learns and tests product functionality while writing documentation.
- Reviews technical information and content prepared by other team members for clarity, consistency, and content quality.
- Manages time effectively, focuses on priorities, and maps out documentation plans in Jira and planning tools without supervision.
- Requires minimal editing of content.
- Helps other writers with developing content for publications. Can move across product areas when needed.
- Focuses on team and individual goals.
- Sets an example based on the quality of writing, relationships, and adherence to processes.
- Provides regular updates to manager and lead on project status.
- Tracks work using appropriate tools (Example: Jira).
- Mentors and guides junior writers on the team to improve their effectiveness.
- Attends alignment meetings, learns from discussions, and adds detail to topics.
- Bachelor's degree and 6+ years of technical writing experience or equivalent.
- Experience implementing or working with enterprise software preferred.
- Strong understanding of impacts across product areas.
- Expert level knowledge of DITA and XML authoring.
- Software-as-a-service (SaaS) experience is greatly preferred.
- Demonstrate leadership skills among peers and other stakeholders.
- Experience working with Adobe Experience Manager (AEM) preferred.
- Background in human resources, payroll, finance, or higher education a plus.
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Technical Writer Extendible Contract Onsite - Pleasanton, United States - Right Skale, Inc.
Description
Technical Writer Extendible Contract Onsite (Pleasanton, CA)
About You:
As a Technical Writer, you have excellent written, and verbal skills. Demonstrate technical writing expertise who provides leadership and mentoring of team members through knowledge and skills and can determine work priorities without direction from managers.
Responsibilities:
The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.
Qualifications:
Location: Pleasanton, CA
Job Type: Contract
Duration: 6M + Extendible
Potential to Convert : Yes
Interview Mode: Video
Rounds: 2
Right Skale Inc, headquartered in Pleasanton, CA, is an emerging global product development and platform engineering company. With a focus on digital transformation and cloud computing, we provide end-to-end technology solutions and services from strategy, architecture, and consulting to software development. Technical Writer Extendible Contract Onsite (Pleasanton, CA)
