Regional Cardiovascular Lead – West - North Wales, United States - Merck Sharp & Dohme

Merck Sharp & Dohme
Merck Sharp & Dohme
Verified Company
North Wales, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:


We are looking for a dynamic individual with a strong scientific background and a growth mindset to join our team.

As the Regional Cardiovascular Lead (RCL), you will have a key role in shaping and supporting the transformation of our customer engagement strategies within the US Pharma - Chronic Care business.

This is a critical position where you will actively engage with scientific and clinical leaders in the cardiovascular field within your assigned geography.


In this role, your primary objectives will be to contribute to the development of our presence among thought leaders, engage in approved and deep scientific discussions with customers, gather actionable customer insights, partner with other RCLs or Customer Team Representatives (CTR), and stay up to date with the latest advancements through active participation in scientific sessions at society meetings.


  • This is a fieldbased position that will cover WEST Territory.
  • The major workload centers in this territory include all or parts of the states of Alaska, California, Idaho, Oregon, Utah, and Washington.

Primary Responsibilities & Activities

Scientific and Clinical leaders Engagement:


  • Serve as a disease, product and cardiovascular resource while engaging with select scientific and clinical leaders in each assigned geography to build strong relationships and foster collaboration.
  • Proactively engage customers in deep scientific discussions consistent with our company's product's package insert and be well versed in complex Heart Failure market dynamics.
  • Develop a deep understanding of key customer needs, objectives, strategies and unique challenges, and stakeholder influence network to generate strategic insights.
  • Attend scientific sessions at society meetings, following company guidelines and policy, to keep abreast of the latest advancements and trends in the cardiovascular field.
  • Providing our company's management and relevant business partners with updates on customer needs as it related to helping them improve patient health outcomes, customer belief or feedback, marketplace dynamics and progress toward quality goals.

Sales and Account Management:


  • Responsible for the overall customer experience of all stakeholders within target office; builds relationships with providers and staff, as appropriate, and acts as crossfunctional point of contact.
  • Developing a territory level business plan in accordance with our company's policies, standards, and ethics.
  • Maintaining product knowledge and certification on our company's portfolio for which they are responsible.
  • Collaborate with other of our company's customerfacing colleagues to proactively create connections across care teams within assigned geography to build appropriate providerprovider relationships.
  • Engaging in balanced product sales discussion with Health Care Providers and Health Care Business Professionals to align customer needs and our company's products in accordance with product labeling.
  • Providing customers with key insights by keeping appraised of professional and health care environment knowledge through selfstudy or companyprovided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our company's promotional materials.
  • Regularly monitoring their business performance against objectives using company provided tools.
  • Develops deep understanding of office objectives, strategies, unique challenges, and stakeholder influence networks to generate strategic insights.
  • Partners with internal colleagues to plan and host medical education events within assigned geography.

Compliance and Ethical Promotion:


  • Demonstrate commitment to compliance with regulations, industry codes, and company policies governing customer interactions.
  • Ensure all promotional activities are in line with approved messaging and comply with legal and ethical standards.
  • Maintain accurate and timely documentation of customer interactions and adhere to reporting requirements.
  • Stay informed about changes in regulations and compliance guidelines relevant to the healthcare industry.

Key capabilities & competencies

Scientific/Clinical Proficiency:


  • Deep understanding of clinical and scientific aspects of Cardiovascular, competitor products, and our Company products:
  • Disease state knowledge
  • Standards of care and emerging clinical trends
  • Relevant diagnostics and testing
  • Patient demographics

Ecosystem Understanding:


  • Deep understanding of regional and local health care networks: stakeholders and their relative level of influence, referral dynamics, payer controls, society participation, patient demographics, specialty pharmacy activity, etc.
  • Understanding of access & insurance coverage processes, specifically those of payers most active in assigned geography.

Collaboration:


  • Ability to effectively and efficiently partner with
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