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Social Media Manager - Aurora, United States - MacKenzie-Childs
Description
Job DetailsJob LocationCorporatePosition Summary:
This person will be responsible for driving the overall social media & content strategy across all organic social media channels, including overseeing the monthly content calendar, 360 social support plans for product launches/activations, along with identifying and implementing brand aligned social trends.
This role will work cross-functionally with all creative & marketing teams, and report directly to the Senior Manager of Social Media.
Our ideal candidate is a team player with excellent communication, writing and analytical skills (you love the data), while able to effectively multi-task and achieve deadlines in a fast-paced environment.
A true content creator at heart you have stellar copywriting skills, a knack for engaging storytelling, and a talent for producing stunning visual content in a variety of formats from graphics, GIFs, Instagram stories, Reels, TikTok videos, Pinterest guides, YouTube Shorts, etc.
Essential Job Duties and Responsibilities:
(Additional duties may be assigned)
Concept and execute short & long-term social media strategies (activation plans)Oversee the development of the social calendar across all organic social channels including support for new launches, campaigns, events, & promotionsLead daily and weekly organic social media strategies to best acquire new followers, enhance best practices and meet brand social media KPIs benchmarks / goals.
You stay close to the data and pivot quickly when neededIdeate, write, and edit copy for all social channels (IG, FB, Pinterest, YT, TW & TikTok) working closely with the creative team and ensuring it's written to the correct audience persona / channelPartner closely with the creative team for best-in-class assets.
Review & approve produced social content (TikTok, IG stories, Reels, etc.) must be able to provide timely clear feedback & editsFocus on driving forward the growth of our newly launched TikTok while working to implement TikTok Shops, spark ads, etcCreate and deploy an evolved community management strategy in collaboration with our customer service teamMonthly concepting of social media content, content creators & storytelling series to support company growthRegularly identify emerging social trends, new social features & strategize opportunities for the brand to actively engagePartner with our Influencer team to repurpose any and all content, as it fits into monthly content calendarCreate / edit images, GIFs, and videos if needed.
Mostly working from pre-existing brand templates through tools such as Canva and PacksiaWork closely with our paid media marketing team on paid social strategy & execution (allowlisting, etc.) to measure the value and impact of our social channels while driving stronger clicks and sales through social media selling tacticsStrong reporting & analysis skills - campaign success, channel growth, awareness and acquisition KPIs, competitive analysis, etc.
You know your way around tools such as Social Commerce and can put forth enhanced social media reporting templatesOwn social listening and competitive insights through Sprout Social and develop enhanced reporting around it speaking to both qualitative and quantitative data pointsLead social giveawaysManage, develop, & coach social media associate(s) in day-to-day responsibilitiesLead weekly social brainstorms and create a monthly social media newsletter to send company wideQualificationsKnowledge, Skills, and Abilities:Self-starter with the ability to prioritize in a fast-paced environment & meet changing deadlines across multiple projects and campaignsStrong problem-solving skillsExcellent verbal communication & writing skillsWorks well under pressure & has a flexible & positive attitudeAttention to detail & ability to multitaskStrong project management skillsCreative thinker who can take conceptual idea and execute on it, flawlesslyUp to date on cultural trends and eventsTechnical proficiency: Office 365, Sprout Social, Social Commerce (Curalate), Planoly, Later, Later Influence (Mavrck), Google Analytics, Excel, Monday, Brand FolderAbility to be flexible social media happens in real time and is 24/7.
Need to be able to work some weekends and evenings if necessaryEducation and Experience:Bachelor's degreeMinimum of 5-7 years' relevant experience in marketing & social media at a retail/ecommerce company or agencyStrategic, results oriented marketer with a proven track record in social media campaign execution, strategy, management, and reportingTikTok expertise.
You are well versed in all things TikTokIn-depth understanding of social media platforms (specifically TikTok, Instagram, Facebook) from both a paid & organic perspective, including their respective strengths, nuances, success metrics, and relevant demographicsUnderstanding of the individual voice, audience, and configuration of each social media platform in order to optimize our engagement with different communitiesKnowledge of each social media channel's algorithms and ability to track keyword and hashtag performanceSkilled at organizing, planning, and executing simultaneous projects and activitiesExcellent knowledge in the social media landscape - tools and trends, including how brands are converting users through social channelsData driven and highly analytical in order to build traffic and grow our communityA decor and lifestyle champion, who understands the luxury retail spaceLocation: RemoteTravel: Occasional domestic travel to company headquarters in New York (Aurora) or vendor partners / company events if needed; less than 20% of time annually or on an at-need basisPhysical and Mental Requirements:
Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
Light mental and visual attention is required for performing work where there is some variety, but actions taken and decisions made are limited to few possibilities.
Work requires some coordination with others.
