Jobs
>
Milwaukee

    Guest Services Associates - Milwaukee, United States - Milwaukee Repertory Theater

    Default job background
    Description

    Job Type

    Part-time

    Description

    Milwaukee Rep seeks Guest Services Associates (GSA's) for the 2023/24 Season. Associates are trained and assigned to work at the Guest Services Desk and the Gift Shop in our largest theater venue, the Quadracci Powerhouse Theater. In addition, GSA's will serve as a Front of House representative for Milwaukee Rep at our annual production of A Christmas Carol at the Pabst Theater.

    Guest Services Associates

    • Ensure that Rep guests have a superior experience at Milwaukee Rep
    • Review key information around Rep productions and programs in order to answer questions from ushers and guests
    • As a part of the Front of House team, you are responsible for evacuation and emergency procedures, putting the safety of the guests, ushers and other staff before everything else
    • As part of shift tasks, monitor and maintain cleanliness of public areas, including the theater, all areas of the lobby, restrooms, Donor's Lounge and areas directly outside the main lobby
    • As part of shift tasks, make sure Gift Shop is restocked, cleaned and ready for the public
    • Monitor lobby displays and furniture in lobbies to make sure all are in their appropriate locations pre-show, during intermission, and post-show, and that all are in good working condition and that materials are fully stocked
    • Scan guest tickets and sign out Assisted Listening Devices and trouble shoot devices to make sure they are in working order
    • Work in Rep Gift Shop helping guests with questions and purchases
    • Provide information and answer guests questions
    • Communicate feedback from guests to the House Manager
    • Assist with seating of late patrons and provide assistance to guests with concerns regarding access and ADA compliance
    • Complete and submit necessary close of shift reports including Gift shop close out.
    • Attend mandatory Front of House trainings and meetings
    • Other assignments as assigned
    Requirements

    Technical Knowledge and Experience:
    • High School diploma (or GED); college experience preferred
    • Experience working in customer service, ideally in special events or the performing arts
    • Must be computer literate and familiarity with Microsoft Office Products in a PC environment is ideal
    • Must possess excellent customer service skills
    Additional Knowledge, Skills and Abilities:
    • Must have excellent organizational skills, including the ability to multi-task and maintain a high level of attention to detail
    • Ability to remain calm and efficient in a busy and sometimes stressful work environment
    • Excellent interpersonal communications skills (written and verbal) with demonstrated ability to resolve guest issues and conflicts in a positive, pleasant and professional manner
    • Demonstrated ability to meet deadlines, solve problems quickly and work well under pressure
    • Capable of working and thinking independently while also being a collaborative team player
    Additional Requirements:
    • Ability to pass a background check in accordance with state and/or federal laws
    • Ability to stand and/or walk throughout an entire shift and lift up to 50 lbs., unassisted
    • Must be available for weeknight and evening work
    Milwaukee Rep Values Employees Who:
    • Communicate well with a diverse group of colleagues
    • Demonstrate an aptitude and eagerness to learn new skills and processes when necessary
    • Solve problems and engage in creative thinking about challenges individually and in a group environment
    • Are able to accept and incorporate feedback
    • Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative
    • Demonstrates an understanding of historical and institutional racism in the American theater and/or a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community
    Salary Description

    $13.30/hour


  • Pyramid Consulting Milwaukee, United States

    Immediate need for a talented Food Service Associate. This is a 10+ months Contract opportunity with long-term potential and is located in Milwaukee, WI(Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $16/hour. ...


  • The Adecco Group Milwaukee, United States

    Food Service Associate. Company located in Milwaukee WI is hiring for a full time Restaurant and Cafeteria Food Service Associate. This is an incredible opportunity with a premier employer at our downtown Milwaukee campus. Lunch is provided FREE of Food Service, Associate, Servic ...


  • Russell Investments Milwaukee, United States

    Business Unit: · North America Advisor & Intermediary Solutions · Salary Range: · $50,500 USD - $60,000 USD · Specific compensation will be based on candidate's experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At R ...


  • ManpowerGroup Milwaukee, United States

    Our client in Milwaukee, WI is seeking a Food Service Associate to join their team. · **Job Title:** Food Service Associate · **Location:** Downtown Milwaukee · **Pay Range:** $17.75/hr · **What's the Job?** · As a Food Service Associate you will be working as part of a team comm ...


  • Children Outing Association Milwaukee, United States

    Job Title: Food Service Associate (Three positions available) · FLSA Status: Non-exempt · Earnings: $14.00 per hour · General Summary: This position is responsible for assisting with meal service in accordance with the Child and Adult Care Food and Summer Food Program (CACFP) an ...


  • Adecco US, Inc. Milwaukee, United States

    **Food Service Associate** · Company located in Milwaukee WI is hiring for a full time Restaurant and Cafeteria Food Service Associate. This is an incredible opportunity with a premier employer at our downtown Milwaukee campus. Lunch is provided FREE of charge daily No nights, N ...


  • Wealth Enhancement Group Acquisition Milwaukee, United States

    About Wealth Enhancement Group · Wealth Enhancement Group is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi ...


  • Childrens Outing Association Milwaukee, United States

    Job Description · Job DescriptionJob Title: Food Service Associate (Three positions available) · FLSA Status: Non-exempt · Earnings: $14.00 per hour · General Summary: This position is responsible for assisting with meal service in accordance with the Child and Adult Care Food a ...


  • Formlabs Milwaukee, United States

    Sales & Service Support Associate · Department: Global Sales · Location: Milwaukee, WI · To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, ...


  • Dawes Rigging & Crane Rental, Inc Milwaukee, United States

    Job Description · Job DescriptionAdministrative Associate · Dawes Rigging and Crane Rental, Inc. · Milwaukee, WI · Position Summary · Dawes Rigging and Crane Rental Inc. in Milwaukee is seeking an Administrative Associate for the Service Department with solid general office ski ...


  • Aquent Milwaukee, United States

    Overview · Placement Type: · Temporary · Salary (USD): · $28-33 / hr. · Start Date: · Under the direction of the Team Leader Customer Service, the CSR I is responsible for satisfying customer requirements from the initial design stage to the customers overall satisfaction. Res ...


  • The UPS Store #1971 Shorewood, United States

    Job Description · Job DescriptionAs a customer service associate you will be responsible for handling shipping and packaging needs. This includes typing and printing shipping labels, properly packaging items, and handling POS transactions. Also, learning printing, copying, faxing ...


  • KPMG Milwaukee, United States

    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry ...


  • FlexTrade Systems Milwaukee, United States

    Job description · FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introdu ...


  • Advocate Aurora Health Milwaukee, United States

    WHO WE ARE : Advocate Health is the nation's third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Ge ...


  • International Autos - Milwaukee Milwaukee, United States

    The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original deal ...


  • Wisconsin Center District Milwaukee, United States

    **Position Overview**:Guest Services Associate reports to the Guest Services Manager and are responsible for creating excellent guest experiences at any of the three Wisconsin Center District facilities. The Guest Services Associate work under the instruction of Event Service Man ...


  • High Point Capital Group Milwaukee, United States

    We are looking for a Client Service Associate to support our growing firm. · Your goal will be to ensure clients and advisors are assisted on a timely basis, happy and engaged in their financial planning process. Afterall, the advisor works for the client, so you work for them to ...


  • Seton Catholic Schools Milwaukee, United States

    Position Title: Food Service Associate · Reports to: Dean of Operations, Director of Nutrition Program · Location: St. Thomas Aquinas Academy 341 Norwich St., Milwaukee · Employment Classification: 10-month hourly employee, 3 hours per day (10: 00AM - 1:00 PM), $15 per hour. ...


  • RSM Global Milwaukee, United States

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...