Personal Banker - Old Bridge, United States - Amboy Bank

Description

The Personal Banker builds mutually beneficial and lasting relationships with new customers' by informing, advising and educating customers on Amboy Bank product and services.

• Build rapport and foster relationships with customers through information sharing and active listening
• Meet customer expectations by accurately assessing needs and providing solutions
• Provide timely, efficient and quality service when opening new client accounts
• Cross sell products by determining needs and referring customers to appropriate business partners
• Assist customers in a courteous and timely fashion
• Perform teller responsibilities such as cash handling, processing transactions, daily proof and etc.
• Provide support and back up to the head teller
• Comply with established policies, procedures and operational guidelines

• Job requires a willingness to develop a working knowledge of the teller system and develop capability of researching cash discrepancies
• Job requires flexibility and willingness to travel to other locations/branch and to adapt to schedule changes

• Previous Teller experience
• High school diploma or equivalent.
• 4 years of banking experience (or a combination of advanced degree and experience, two years of which have been as a platform banker).

• Demonstrated knowledge of banking products and services
• Knowledge of principles and practices of needs assessment and ability to demonstrate such with existing and new customers
• Strong written, verbal and interpersonal skills
• Strong problem solving and decision making skills
• Good conflict resolution skills (use tact and diplomacy to handle uncomfortable situations)

• Job requires strong attention to detail and thoroughness in completion of assignments
• Job requires developing constructive and cooperative relationships with others
• Job requires honesty, integrity and ethical behavior

• Ability to stand for long periods of time up to 75% of the day when functioning as a teller
• Ability to sit for long periods of time
• Ability to use hands to grasp, handle or feel
• Ability to use computer keyboard and system to enter data and process information
• Ability to talk, hear and see
• Ability to use telephone to communicate with others.
• Ability to use office equipment such as teller scanner, personal computer, telephone, mobile device, copier, etc.

• Moderate sound as in business office with office machines, computers, and people traffic.
• Open floor work environment.'

• No

• 401(k)
• 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

• 1 year

• No

• Monday to Friday
• Weekends as needed

• Office