Hotel Housekeeping - Sacramento, United States - Best Western Capital City Inn

Description

Position Summary

Work as a partner in the achievement of our common goals, including, Guest Satisfaction, Associate Satisfaction, Financial Success and a Safe Environment.

Clean rooms according to standards of cleanliness and sanitation.

Maintain a commitment to continually enhancing a uniquely exciting atmosphere and guest experience, consistently providing friendly service, and consistently providing the highest quality product and value to every customer on every occasion.

Essential


Responsibilities:

The essential functions include, but are not limited to the following:

• Report to the Housekeeping Department at the arranged time and in uniform.
• Pick up daily room assignment, keys to the assigned section and cleaning supplies.
• Check all units for vacancy using prescribed methods, clean units in detail and restock guest supplies as needed.
• Before entering a room, he/she should always knock on the door first, saying softly "Housekeeping" then wait a few moments before entering the room.
• Take a good look at the condition of the room, checking for missing items, such as linen, wastebaskets, and even TV sets. Also check room for damages. Call the Housekeeping office if any articles are missing.
• Report any lost and found items to the Housekeeping Department.
• Maintain positive public relations and attitude with all guests and associates.
• Responsible for maintaining cleanliness and safe working practices and conditions within department at all times.
• Other duties as assigned by management.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Able to track and keep accurate records
• Ability to function well under pressure
• Well organized and detail orientated
• Knowledge of service standards
• Additional work experience preferred
• Excellent communication skills
• Reading and writing in English preferred, but not required
• Must possess initiative and high energy level
• Ability to coordinate multiple activities
• Ability to interact with guests and associates
• Outstanding hospitality skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Extensive bending, stooping, overall flexibility
• Regularly lifting/pushing/pulling up to 50 lbs
• Occasionally lifting/pushing/pulling up to 100 lbs
• Must be able to walk entire property
• Prolonged standing
• Ability to manage high levels of stress
• Visual observation skills required

Note


Job Types:
Full-time, Part-time


Pay:
From $16.00 per hour


Expected hours:
per week


Shift:

• 8 hour shift

Work Location:
In person