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Splunk Inc Utah, United StatesSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out ...
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Level One Support Engineer - Orem, United States - ClearFoundation
Description
We are looking for a competent Level One Support Engineer to provide fast and useful technical assistance to customers. You will answer queries on basic technical issues and offer advice to solve them.
An excellent level one Support Engineer must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company's reputation and business.
Principal Responsibilities
Required
About ClearCenter
ClearCenter simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world's top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearCenter has millions of customers spanning virtually every country across the globe. ClearCenter is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.