Traffic Court Specialist I - Los Angeles, United States - Community Development Commission of the County of Los Angeles

Description

TRAFFIC ADMINISTRATION SERVICES

$40, $50,519.78 Annually (DOQ)

REGULAR POSITIONS

2 VACANCIES ARE OPEN IN VARIOUS LOCATIONS

"THIS RECRUITMENT WILL CLOSE WHEN 50 APPLICATIONS HAVE BEEN RECEIVED"

POSITION OVERVIEW

• Under direct supervision, performs assignments requiring the use of independent judgment and problemsolving techniques. Employees are expected to demonstrate considerable knowledge of assigned program regulations and procedures by the third month of employment.

The Traffic Court Specialist I positions are being filled as part of a contract with the Superior Court.

Two (2) Vacancies are available at the following locations:

• One (1) vacancy at Pasadena Superior Court
• One (1) vacancy will work among two Superior Courts, Beverly Hills Superior Court and Santa Monica Court

Essential Job Duties:

• The below statements are intended to describe the general nature and scope of work performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
• Collect applicable traffic violator fees and penalties.
• Receive and process cash, money orders and credit media.
• Prepare receipts for skims and closeouts and balances cash drawer daily.
• Process completion certificates (batches and indexes completion certificates).
• Receive and respond to written appeals and judicial correspondence.
• Establish and maintain effective working relationships with others.
• Understand and applies policies and procedures.
• Compile and analyze a variety of statistical or financial information.
• Make effective recommendations.
• Maintain accurate records.
• Plan, organize and manage multiple assignments.
• Operate a computer and a variety of software programs and other related duties as assigned.
• Regular attendance is an essential job function.
• Must have reliable transportation to travel between court locations.
• Performs other duties as assigned.

Qualifications:

• Any combination of education and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a yearforyear basis.
• High school diploma or GED equivalency
• Two (2) years of general clerical or customer service experience with cash handling responsibilities.

Desirable Qualification:

• Desirable Qualifications are used to identify relevant knowledge, skills, and abilities as determined by business necessity. These criteria are considered desirable qualifications and are not intended to serve as minimum requirements for the position. Applicants who possess these qualifications will not automatically be selected.
• Bilingual (Spanish)

Knowledge of:

• Principles of customer service

Skills in:

• Strong problemsolving and research skills
• Demonstrate patience when dealing with difficult customers
• Communicating effectively with the public and Court staff
• Interacting professionally with various levels of Court employees and public

Abilities to:

• Plan, organize and manage multiple assignments
• Remain calm under pressure
• Respond to inquiries and routine complaints regarding citations
• Understand and follow oral and written instructions and procedures
• Communicate effectively with others
• Maintain a calm demeanor in stressful situations
• Deal tactfully and effectively with the public and Court staff
• Represent LACDA before the public
• Take initiative

Additional Information:


Equal Opportunity

• Los Angeles County Development Authority (LACDA) is an equal opportunity employer. We are committed to creating a workplace culture that embraces diversity, equity, and inclusion to advance our mission of building better lives and better neighborhoods.

Reasonable Accommodation
***
Application Process
To receive credit for required education, applicants must attach a copy of their degree or official/unofficial transcripts. Please note foreign degrees (or degrees completed outside of the United States) require an evaluation of U.S.

equivalency conducted by a credential evaluation service such as The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc.

(AICE).


Screening and Selection Process

• Salary compensation is dependent on qualifications (experience, education, knowledge, skills, and abilities). Initial salary placement is generally made between the start and midpoint of the posted range. New hires are not eligible to start at the maximum of the posted range.

Conditions of Employment

• Failure to meet these preemployment requirements will be grounds for withdrawal of the conditional offer of employment.
• Proof of authorization to work in the United States will be required at the time of hire.
• Employment with the LACDA is atwill and may be terminated at any tim