Treatment Coordinator - Phoenix, United States - Specialty Dental Brands-AZ

Specialty Dental Brands-AZ

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Treatment Coordinator

Reports to:

Practice Managers

Duties include:

Deliver a distinctive patient experience with every patient both in person and over the phone
Answer calls, and schedule new and existing patients for dental treatment
Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
Maintain a clean and welcoming patient waiting area
Collect patient payments and post them to their patient ledger
Update necessary documents into patient chart
Outbound calls to patients for confirming upcoming appointments
Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office
Gives accurate and correct pricing based on treatment plan recommendations.
Helps to fill the schedule when needed by communicating
Ensures accurate charting and insurance information has been entered in correctly
Answers any questions patient might have regarding treatment
Attend all staff meetings, front office meetings, and daily huddles.
Representing the practice in a positive way inside and outside of the office.

Requirements:

At least 1 year of treatment coordinating experience is required

- be self-motivated, organized, and have a positive attitude
- possess great understanding of dental terminology
- have excellent communication and written skills
- have excellent public relations skills
- work well with patients and team
- be experienced in delivering high-level customer service