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Easley

    Team Member - Easley, United States - Carl's Jr.

    Carl's Jr.
    Carl's Jr. Easley, United States

    3 weeks ago

    Default job background
    Part time
    Description

    ESSENTIAL FUNCTIONS:

    The essential functions of the Crew Person position are denoted below in the following key areas:

    TOTAL GUEST SATISFACTION

    Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.

  • Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive "SUPERSTAR Service."
  • Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
  • Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
  • Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

    • TRAINING AND DEVELOPMENT

    Strives to improve personal skills and performance level.

  • Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
  • Communicates to immediate supervisor when additional training, guidance and practice is needed.
  • Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
  • Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.

    • JOB EXPECTATIONS

    Consistently meets job expectations to positively impact the sales and profits of the restaurant.

  • Contributes to the restaurant's success by accomplishing the expected work during each shift; consistently produces quality work.
  • Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
  • Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

    • POLICIES & STANDARDS

  • Follows and complies with all company policies standards, procedures and guidelines.
  • Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
  • Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

    • CKE SHARED VALUES

    Models and encourages CKE shared values.

  • Is completely focused on and driven by the Guest.
  • Is of high personal integrity and treats all employees with honesty, respect and dignity.
  • Contributes to an environment of trust to ensure honest, open and direct communication.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.

    • EDUCATION

    Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.

    EXPERIENCE

    Must be a minimum of 15 years of age.

    SKILLS & ABILITIES:

    Demonstrates and/or possesses the following:

  • Ability to work with others (as a team).
  • Ability to comfortably interact with all Guests.
  • Ability to look at the restaurant operations (from a Guests viewpoint).
  • Ability to meet performance standards for assigned tasks and duties.
  • Ability to take initiative.
  • Problem solving skills.

    • PHYSICAL ABILITIES:

  • Stand for long periods of time.
  • Work around heat.
  • Work around others in close quarters.
  • Move throughout the restaurant and observe restaurant operations and employee work performance.
  • Able to lift 50 – 75 pounds comfortably.
  • Work with various cleaning products.
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