Manager, In-school Mentoring - Philadelphia, United States - Big Brother & Big Sister of Independence Region

Description

Big Brothers Big Sisters Independence

Position:
Manager, In-School Mentoring

Location:
Philadelphia, PA (on-site Schools 4-5 days/week)

Employment Status:
Exempt Fulltime

Reporting to:
VP, Program Growth and Impact

Effective: 05/15/24

Salary:
$52,000 to $54,000

AGENCY OVERVIEW
JOIN A FORWARD-THINKING AGENCY THAT SEEKS TO ENSURE THAT ALL YOUTH ACHIEVE THEIR FULL POTENTIAL.

Big Brothers Big Sisters Independence (BBBSI) is the largest BBBS agency in the state and one of the largest in the nation.

Our mission is to ignite the power and promise of youth and close the mentoring gap, by creating and supporting one-to-one mentoring relationships and strengthening the quality of the mentoring field.

You will love it here if you (1) set the bar high, (2) are intentional and thoughtful about their choices, (3) collaborate as a means to community solutions, (4) are positive, can-do, and solution-oriented, (5) embrace diversity, equity, and inclusion, and (6) are accountable and get it done.

JOB DESCRIPTION

Big Brothers Big Sisters Independence (BBBSI) seeks an In-School Mentoring Program Manager will oversee this new program in designated North, West, and/or Southwest Philadelphia schools.

Stationed at one of the schools, this role involves supervising and coaching a team of Lead Mentors who provide 1:1 and group mentoring to 50 middle school students each.

The Manager ensures effective program delivery, fostering positive development in mentees.


KEY RESPONSIBILITIES
-
Leadership & Management:

• Supervise onsite mentoring, ensuring compliance with BBBSI and school policies.
• Coach Lead Mentors through observations, 1:1 meetings, and planning sessions.
• Facilitate training and communication among BBBSI, school staff, and partners.

-
Program Coordination:

• Manage youth enrollment and match assignments.
• Oversee program logistics and scheduling of mentoring sessions.
• Ensure implementation fidelity and provide exceptional customer service.

-
Progress Monitoring & Support:

• Review session notes and progress data.
• Conduct quarterly individual meetings with mentees and bimonthly with Lead Mentors.
• Engage informally with youth and conduct exit interviews to assess match outcomes.

-
Partnership Engagement:

• Build and maintain relationships with school leadership, staff, and partners.

Academic Requirements:

High School Diploma with a minimum of 6 years relevant work experience in related fields, such as social work, counseling, social services, child development, or education.

Previous experience working in school classrooms or other coaching situations is strongly preferred. Associate's or Bachelor's degree in a related field preferred.


Skills and Professional Requirements:

• Minimum 2+ years functional experience in a human service or teaching environment required, ideally in a Middle School
• Minimum 3+ years management/supervisory experience required
• Passion for youth development and a commitment to BBBSI mission, vision and values
• Shared lived experience with Littles is ideal
• Education experience (e.g., paraprofessional, coaching), preferably in Middle Schools
• Bilingual skills, particularly Spanish and English, preferred
• Attentive and active listening skills, organization, flexible thinking, attention to detail, ability to function well in a fastpaced environment and works well on a team
• Strong understanding of child development and family dynamics
• Ability to effectively interview, assess, and manage cases
• Ability to build and foster positive, productive, collaborative relationships with school staff, Lead Mentor, families, and Littles based on positive youth development and volunteer satisfaction
• Ability to effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising, and/or negotiating
• Knowledge of mentorship best practices and experience facilitating groups
• Strong group facilitation and public speaking skills, specifically working with youth
• Ability to work autonomously with drive, enthusiasm, and flexibility to go along with a willingness to work as needed to accomplish job requirements
• Proficiency in Microsoft Office and CRM/Case Management packages required (Salesforce preferred)
• Flexible to accommodate job responsibilities (including ability to work evenings/weekends as required)

Work Environment:
This position will be based out of an assigned school in the Philadelphia School District. Attendance at the BBBSI headquarters will be required when school is not in session and as needed. Regular hours will be Monday through Friday, aligning with the school hours.


_ Ability to commute to school site and BBBSI offices 5 days a week is required._

_ COVID-19 vaccinations or medical/religious exemptions are required._

WORKING CONDITIONS
The work environment characteristics described here are representative of those an emplo