Service technician - Monaville, United States - SilverLinx

SilverLinx
SilverLinx
Verified Company
Monaville, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

Your tasks


• Providing support for the installation and commissioning of technical equipment, as well as conducting selective training and instruction for customers on-site


• Offering technical advice and troubleshooting for customers both domestically and internationally


• Performing assembly, repair, and maintenance work for an international customer base


• Taking responsibility for customer issues and collaborating with internal departments to find solutions for daily operations


• Acquiring new customers and expanding service coverage for our international clientele


• Advising customers on the availability of equipment options, upgrades, and support contracts to keep them informed and satisfied, while optimizing service revenue


• Promoting a positive image of ATEC in all forms of communication, whether in person, over the phone, or in writing


• Providing feedback on customer and service needs to product managers for future product design and development


• Ensuring all customer issues are properly documented and addressed


• Providing technical support for sales activities

Your profile


• Completed education or training in plant engineering, mechatronics, mechanical engineering, electronics, or a related field (motivated career starters are also welcome)

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