Jobs
>
Hill City

    Guest Services Representative - Hill City, United States - Bird Dog Equity Partners LLC

    Bird Dog Equity Partners LLC
    Bird Dog Equity Partners LLC Hill City, United States

    4 weeks ago

    Default job background
    Description
    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Description

    Job Title: Guest Services Representative

    Job Type: Variable or full-time, non-exempt

    Supervisor: General Manager or Guest Services Manager

    About us

    Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to - our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird Dogma:

    The Bird Dogma
    1. We Put People First
    2. We Dependably Drive Results
    3. We Constantly Keep a Positive Attitude
    4. We Never Stop Improving, Ever
    5. We Relentlessly Solve Problems
    Summary

    Our Guest Services Representatives (GSR) serve as our guests' first point of contact and manage all aspects of their accommodation.

    GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

    Ultimately, you will help create a pleasant and memorable stay for our guests.

    Duties & Responsibilities
    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (contact details, exact dates of their stay etc.)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to guests' inquiries in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
    • Tending and folding laundry when needed
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments
    Experience, Skills, and Education
    • Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred
    • Experience with a form of property management software is a plus
    • Understanding of how travel planning websites operate, for example: Booking and TripAdvisor
    • A strong desire to learn and develop
    • Customer service attitude
    • Excellent communication and organizational skills
    • Degree in hospitality related field is an asset
    • Willingness to work nights, weekends and holidays
    **Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Services Representative may be asked to perform.

    Position Requirements

    Full-Time/Part-Time
    Full-Time and/or Part-Time

    Location
    EverSpring Inn & Suites Hill City

    This position is currently accepting applications.
  • unizon technology

    Customer Service Representative

    2 weeks ago

    unizon technology Pennington, United States

    **Job Summary**: · This position will conduct clinical member outreach calls as well as take inbound calls as it relates to all Quality Outreach Initiatives. This positon will focus on members with HEDIS and Star care gaps that are high risk for non-compliance and will assist the ...

  • Bird Dog Equity Partners LLC

    Guest Services Representative

    3 weeks ago

    Bird Dog Equity Partners LLC Hill City, United States

    EOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...

  • Titan Industries

    Customer Service Representative

    2 days ago

    Titan Industries Pringle, SD, United States Freelance

    **Join our team in Pringle, SD as a Customer Sales Representative** · **Your-Entry** supports well-known partner companies in the telecommunications and energy industries in their search for personnel. We offer everyone the opportunity to enter the sales field · **We need your ta ...

  • Bank of America

    Money Movement Service Representative

    1 week ago

    Bank of America Pennington, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...

  • Bank of America

    Financial Service Representative- Retirement and

    2 weeks ago

    Bank of America Pennington, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. · One of the keys ...

  • Horizon Group

    Sales Representative in Field Service

    2 days ago

    Horizon Group Caputa, SD, United States Freelance

    Our partner company is a professional provider of textile leasing services. Their main focus is on rental workwear, rental floor mats, and rental linens for the healthcare industry. Since its founding, the company has been part of a nationwide network of independent, successful f ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Custer, United States

    Family Dollar - 210 MOUNT RUSHMORE ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comple ...

  • Rapid City Best Western Ramkota Hotel

    Guest Services Representative

    1 week ago

    Rapid City Best Western Ramkota Hotel Rapid City, United States

    Job Description · Job DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrea ...

  • Enterprise Holdings

    Customer Service Representative

    2 weeks ago

    Enterprise Holdings Rapid City, United States

    Overview: · Start your career with Enterprise Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, ...

  • Midwest Outdoor Resorts

    Customer Service Representative

    3 weeks ago

    Midwest Outdoor Resorts Rapid City, United States

    ** Midwest Outdoor Resorts** · ** Customer Service Representative** · Rapid City, SD 57702 · The Customer Service Representative is the first line of communication for the resort members to ask questions about their membership, make reservations at our 5 camping resorts, and h ...

  • Enterprise Mobility Inc

    Customer Service Representative

    3 weeks ago

    Enterprise Mobility Inc Rapid City, United States

    Overview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, i ...

  • Enterprise Holdings

    Customer Service Representative

    2 weeks ago

    Enterprise Holdings Rapid City, United States

    Overview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, i ...

  • Rapid City Best Western Ramkota Hotel

    Guest Services Representative

    3 weeks ago

    Rapid City Best Western Ramkota Hotel Rapid City, United States

    Job Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospit ...

  • Family Dollar

    customer service representative

    4 weeks ago

    Family Dollar Rapid City, United States

    Family Dollar HINES AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...

  • Dacotah Banks

    Customer Service Representative

    2 weeks ago

    Dacotah Banks Rapid City, United States

    ** Customer Service Representative** · **Job Category****:** Employee **Requisition Number****:** CUSTO002133 Showing 1 location **Job Details** · **Description** · **Job Summary** · Under the support of the Market Retail Leader, you will serve as an advisor with a holistic u ...

  • Gokieffer

    Customer Service Representative

    3 weeks ago

    Gokieffer Rapid City, United States

    **Customer Service Rep** · ****Job Title**** · Customer Service Rep****Primary Location**** · Rapid City, South Dakota****Employee Type**** · Employee****Job Description**** · **Kieffer Sanitation is looking for an experienced Customer Service Representative for our Rapid Ci ...

  • Planet Fitness

    Customer Service Representative

    3 weeks ago

    Planet Fitness Rapid City, United States

    Job Description · Job DescriptionJob Summary · The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Res ...

  • AE2S

    Construction Services Representative

    1 week ago

    AE2S Rapid City, United States

    Advanced Engineering and Environmental Services (AE2S) is an award-winning, specialized civil/environmental consulting engineering firm that provides professional services and a unique brand of extreme client service. Our work environment is consistently recognized both locally a ...

  • Appliance & Furniture RentAll

    Customer Service Representative

    1 week ago

    Appliance & Furniture RentAll Rapid City, United States

    Job Description · Job DescriptionAppliance & Furniture RentAll strives for spectacular customer service and is the place for dedicated, hardworking, and task driven employees? · Help service customers by renting product, collecting and servicing of accounts. · - Schedule and ass ...

  • Border States Electric

    Customer Service Representative

    1 week ago

    Border States Electric Rapid City, United States

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. · This position will be located in: Rapid City , SD · Job S ...