Clinical Services Director - Franklin, United States - Franklin Place Memory Care

Description

Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss.

We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

Under limited supervision, is responsible for all aspects of resident care including initial and ongoing assessments; hiring, training, supervising, managing and coordinating resident Care Assistants.

Supervisory Responsibility:
Supervise the resident care team of the community that includes the following positions:

• Medication Services Technicians
• Care Assistants
• Resident Care Coordinator

Budget Responsibility - Responsible for meeting budget goals, expenses and established care thresholds for the resident


Reports to:
Executive Director

• The following duties are normal for this position. These are not exclusive or allinclusive. Other duties may be required and assigned._

Work Duties

• Hires and provides orientation for new Care Assistants; ensuring that staffing levels are maintained_
• Evaluates medication orders and translates them for Medication Services Technicians and residents as needed_

- _Participate in Pathways of Purpose philosophy, knowledge of the program, and functional engagement during workday.

• Supervises and evaluates assistants on all shifts, providing counseling and written disciplinary and/or corrective action when needed_
• Provides inservice training for resident assistants on a routine basis and onetoone training as needed_
• Assesses potential residents for appropriateness prior to movein and provides ongoing written assessments of all residents_
• Develops and maintains Care/Service Plans for each resident, updating as diagnosis/condition changes_
• Creates and maintains resident care communication system to ensure quality care on each shift_
• Manages electronic reporting system, occurrence and situational reporting and Medication Administration Records_
• Monitors centrally stored medication system_
• Manages employee uniform/scrub program_
• Develops resident care policies and protocols as needed_
• Monitors resident rooms, dining room, living room, attendant station, bathing rooms and medication rooms ensuring they are clean and orderly_
• Monitors supplies on hand, including linens and towels and orders as necessary_
• Provides first aid to residents when needed_
• Communicates with physicians and families on resident's change of condition or incident_
• Accepts physician orders or order changes for medication or treatment, calls orders to pharmacy_
• Assesses residents for needed medical intervention and arranges medical visits to doctor's offices or emergency room_
• Maintains current resident emergency records with uptodate information_
• Monitors the emergency call system and ensures staff responds appropriately_
• Supervises resident meals and monitors for appropriate diets_
• Assists with emergencies and with safety instructions for residents such as fire drills, etc._
• Maintains current knowledge of state and local regulations, ensuring community compliance_
• Answers telephones, assists visitors and gives tours to prospective residents_
• Performs duties as manager on duty on a rotating basis_
• Conducts work tasks safely and in compliance with the community safety program_
• Provides effective and courteous service to all residents, guests and coworkers_
• Performs other related essential duties as required_
• Attend inservice training and workshops and meetings as required. _

- _Promote and protect the rights of each resident_


Supervision/Leadership

• Provide high performance leadership and management of team to support the achievement of community and corporate performance goals. Observe and effectively manage the culture of the team
• Create an environment for team members that honors, respects and values individual opinions and suggestions; demonstrate fair treatment and ethical business practices; support development and reward achievement
• Communicate performance standards to team; observe, measure and evaluate performance to ensure standards are achieved; conduct regular performance observation, assessment and discussion with team members
• Communicate information that supports team and company performance and communicate reasons for decisions
• Ensure quality recruiting, hiring, development and retention practices that support company procedures and standards
• Administer compensation, rewards and recognition that support individual and team performance toward achieving shared goals
• Perform various related essential duties as required by the vice president or by the Anthem home office

Teamwork and Communication

• Participate in team activities, meetings and practices
• Actively