Lead Cleaner - La Porte, United States - ABM Industries

ABM Industries

Verified Company

La Porte, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary Details
This position is responsible for giving direction, motivation, and guidance to a team of cleaners.

Shift Times Available:
Sunday, 10am-3pm, Monday-Friday, 3pm-10pm

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programade Beneficiosde ABM)

Essential Functions

Conducts quality improvement inspections within assigned areas of responsibility
Ensures quality and satisfaction levels are meeting and/or exceeding expectations
Assures the highest quality of customer satisfaction
Assists with Training and Development
Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
Leads and participates in a team to ensure the successful completion of assigned tasks
Responsible for the running and leadership of the shift in the absence of the Supervisor
When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
Assists the Supervisor and Shift Manager in the direction and supervision of field employees
While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
Establishes and maintains effective communication and working relationships with passengers, coworkers, shift coordinators, supervisors, managers, etc.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

Provides leadership and direction to team members
Provides open communication between field employees and management
Provides positive coaching to team members
Assists with the training of housekeeping staff and schedules work assignments
Assists with making daily and weekly work schedules
Oversees and performs cleaning operations in assigned building
Takes care of keys and access cards for the property
Reports damaged, broken and out of work features/items
Makes sure premises are secured at all times
Oversees and performs additional service requests (tag job) in assigned building
Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
Coordinates scheduling of cleaning crew.
Oversees quality of jobs and confirms completion with Area Manager.
Provides training to all new hires assigned to the building
Attends and participates in all meeting and training sessions involving assigned property and crew.
Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
Checks supplies, equipment, and chemicals weekly.
Completes order forms completely and accurately.
Coordinates equipment usage and inventories.
Performs all tasks and duties required of your team
Miscellaneous duties as assigned

Qualifications

Must be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including tenyear work history if available.

Preferred Qualifications:

Customer Service Experience
1 yr of similar work experience

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.

Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.