- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
- Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
- Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
- Servant's Heart
- Spirit of a Champion
- Genuine Connections
- Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Enjoys interacting with diverse people and excels at providing a superior guest experience.
- Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
- Is diligent, organized and self-motivated.
- Has the ability to understand and carry out oral and written instructions and request clarification when needed.
- Is comfortable with new technology and has the ability to operate a point-of-sale system.
- Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
- Has the capacity to stand for extended periods of time and work in a fast-paced environment.
- Applicants must be 16 years of age or older.
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
- Fri:
-
Guest Service Representative- Cashier
2 weeks ago
Nothing Bundt Cakes Baton Rouge, United StatesTITLE: Guest Service Representative (GSR) LOCATION: Baton Rouge REPORTS TO: Bakery Manager/ Lead Operator Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creati Guest Service, Cashier, Repre ...
-
Radiant Innovations Livingston, United StatesLocation: 20359 Hamburg-St.Pauli | Employment type: Full-time, permanent | Job ID: 840305 · PENNY is part of the REWE Group and employs over employees in around 2,140 stores, 10 logistics locations, and the headquarters. In the PENNY team, we are strong together and treat each ot ...
-
Front-End Manager
1 week ago
Restaurant Depot Baton Rouge, United StatesFrom $ $19.33 · Position Title: Front End Manager · Department: Operations · Supervisor: Branch Manager · FLSA: Exempt (Salaried) · Position Summary: · Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and i ...
-
customer service representative
4 weeks ago
Family Dollar Baton Rouge, United StatesFamily Dollar SCENIC HIGHWAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
-
customer service representative
3 weeks ago
Family Dollar Baton Rouge, United StatesFamily Dollar BURBANK DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
-
Customer Service Representative
5 days ago
careermount Baton Rouge, United StatesStore : 1910 Brightside Dr, Baton Rouge, Louisiana 70820 · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no f ...
-
Circle K Stores, Inc. Baton Rouge, United States Part timeStore : 12860 Perkins Rd, Baton Rouge, Louisiana 70810 · Availability - Shift/Days · Flexible Availability · Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-pace ...
-
Circle K Stores, Inc. Baton Rouge, United States Part timeStore : 3289 Highland Rd, Baton Rouge, Louisiana 70802 · Availability - Shift/Days · Flexible Availability · Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-pace ...
-
Hollywoodbr Baton Rouge, United States** Sportsbook Writer Cashier for DraftKings at Hollywood Baton Rouge** · **Job Category****:** Gaming Operations **Requisition Number****:** SPORT001651 Showing 1 location **Job Details** · **Description** · **ESSENTIAL DUTIES AND RESPONSIBILITIES****:** · Ensure interactions ...
-
Complimentary AM Attendant
1 week ago
Aimbridge Hospitality Baton Rouge, United StatesThe Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards gue ...
-
customer service representative
5 days ago
Family Dollar Port Allen, United StatesFamily Dollar HIGHWAY 190 W [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
-
Customer Service Representative
1 week ago
Circle K Baton Rouge, United StatesJOB DESCRIPTION Store : 5550 Bluebonnet Blvd, Baton Rouge, Louisiana 70809 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i ...
-
Food Captain
1 week ago
Circle K Baton Rouge, United States Full timeStore : 1644 Nicholson Dr, Baton Rouge, Louisiana 70802 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environm ...
-
Assistant Facility Manager
7 hours ago
SP+ Baton Rouge, United StatesJob Description · Job DescriptionOverview · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination ...
-
Child Nutrition Program Assistant Manager
3 weeks ago
East Baton Rouge Parish School System Baton Rouge, United StatesPosition Type: CHILD NUTRITION PROGRAMDate Posted: 5/6/2024Location: TBD Job Title: Child Nutrition Program Assistant Manager Reports To: Immediate Supervisor Prepared By: The Office of Human Resources Board Approved Date: Salary Range: NUH10 $16.52/hr. - $24.52/hr.Summary: Under ...
-
Server AM-Restaurant 1
2 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
-
Server AM-Restaurant 1
2 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
-
Server AM-Restaurant 1
3 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
-
Server AM-Restaurant 1
3 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
-
Server AM-Restaurant 1
3 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
Guest Service Representative- Cashier - Baton Rouge, United States - Nothing Bundt Cakes
Description
TITLE:
Guest Service Representative (GSR)
LOCATION:
Baton Rouge
REPORTS TO:
Bakery Manager/Lead Operator
Position Summary:
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression.
The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Core Values and Competencies:
o Keeps the good of the team or guest ahead of personal interests or gain.
o Displays humility and empathy in interactions with others.
o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
o Operates with a strong sense of urgency and adheres to NbC brand standards.
o Builds positive, productive relationships with all team members.
o Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills and Abilities:
Education, Certifications and Work Experience Requirements:
Work Availability:
Mon
Example:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.