Office clerk - Saddle River, NJ, United States - Emerald Enterprises
Description
Sales Support Representative:
With you on our sales support team, we can handle inquiries more efficiently and relieve our current team, as they know that our customers are in good hands with you.
As a Sales Support Representative (m/f/d), you will handle customer inquiries via phone, social media, and email, as well as handle offer calculations, order processing, and data entry.
You will also be the first point of contact for customers with any questions. Do you have a confident demeanor, enjoy interacting with customers, and have excellent communication skills? Are you also familiar with basic math and have technical understanding?If so, we may be looking for YOU to join our sales support team (immediately in full-time).
Your responsibilities:
- Project and offer calculations
- Processing of customer orders in collaboration with the sales team
- Administrative tasks in sales (creating offers, email correspondence, etc.)
- Active customer contact, including responding to inquiries via email, phone, and social media
- Packing and shipping of sample products
- Handling of complaints and returns
Your profile:
- Experience in office management, ideally in sales support
- Excellent written and spoken German and English skills
- Good with numbers, including basic math and percentage calculations
- Proficient in MS Office and computer skills
- Independent and goaloriented work ethic with a strong sense of responsibility
- Team player with excellent communication skills
- Strong identification with the job and company
What we offer:
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