Cybersecurity Operations Center Analyst - Los Angeles, United States - Travelers Insurance

Description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$70, $116,000.00

Target Openings

1

What Is the Opportunity?

Travelers has an open position for an incident responder and network security monitoring analyst in a 24x7x365 Security Operations Center (SOC). Responsibilities will include, but not be limited to network security analysis, monitoring and incident response.

Security Analysts work with and learn from experienced security team leaders and use the latest technology to detect, analyze and limit intrusions and security events. Candidates must be willing to work in a 24x7x365 SOC environment, demonstrate intuitive problem-solving skills and be prepared to work evening and late night schedules.

The SOC Analyst will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Analyst will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. The SOC Analyst should have familiarity with the principles of network and endpoint security, current threat and attack trends, and have a working knowledge of security principles such as defense in depth.

The SOC Analyst must be competent to work at a high technical level and be capable of identifying threats, and threat vectors that cause security events.

What Will You Do?

• Support security monitoring and incident response functions across network, endpoint, and cloud.
• Maintain records of security monitoring and incident response activities, utilizing case management and ticketing technologies.
• Monitor and analyze Cybersecurity control platforms and Security Information and Event Management (SIEM) platform to identify anomalies and/or issues for remediation.
• Recognize potential intrusion attempts and compromises thorough reviews and analysis of relevant event detail and investigation.
• Evaluate/deconstruct suspicious content (e.g., obfuscated code) through open-source and vendor provided tools.
• Develop and perform threat hunts based upon existing Security Information Event Management (SIEM) alerts.
• Communicate to internal constituents regarding alert activity and investigation details relevant to Travelers network infrastructure, applications, operating systems, and environments.
• Prepare briefings and/or reports of analysis performed, methodologies utilized, and outcomes.
• Create and maintain standard operating procedures, runbooks/playbooks, and other similar documentation.
• Perform end-of-shift hand-offs and create documentation for knowledge transfer to analysts entering shift duty.
• Participate and/or Lead Knowledge transfer activities for new staff members or for new triage and response techniques.
• Collaborate with Cybersecurity SOAR / Development / Detection team(s) to enhance existing response workflows.
• Mentor and coach analyst peers by providing technical guidance, experience-based recommendations, and live-fire training.
• Act as SOC Single Point of Contact for assigned on-call working hours.
• Participate in Security and enterprise projects as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
• Three years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.
• Experience providing high-level support with a comprehensive knowledge of specific IS Security methodologies, processes, and software packages and a conceptual understanding of other IS Security procedures and policies preferred.

Problem Solving:

• Ability to recognize and analyze problems of average complexity and independently consider a variety of alternatives to arrive at a timely, practical and cost-effective solution.

Team Orientation:

• Builds relationships with peers to achieve objectives.
• Working to build relationships with other departments to work as one team.
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Puts success of team above self.

Leadership:

• Accountable for all tasks delegated by the supervisor.

Planning & Project Management:

• Sets appropriate goals and priorities.
• Completes multiple tasks in the time allocated to accomplish results.
• Accurately evaluates and estimates new tasks.
• Provides management with accurate and timely status information.

What is a Must Have?

• High school diploma or equivalent required.
• One year of work experience within Computer Science or a related field required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .