A sales representative is a person who is responsible for selling products or services to customers on behalf of a company - Pine Grove, United States - Horizon Ventures

Horizon Ventures
Horizon Ventures
Verified Company
Pine Grove, United States

1 week ago

Meredith Sinclair

Posted by:

Meredith Sinclair

beBee Recruiter
Description

SUMMARY: The Sales Representative at Pine Grove is responsible for promoting and selling VSE products. This includes identifying potential customers, educating them on our products, building relationships, and providing exceptional support. The Sales Representative serves as the main point of contact between customers and our business. They are also responsible for managing sales activities, such as quoting, order management, and after-sales support. The goal is to maintain high levels of customer satisfaction and identify new business opportunities while upholding our standards of quality and service.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

  • Communicating with customers via phone or email to provide information about our products and services.
  • Entering customer orders into our ERP system and ensuring they are fulfilled to meet customer expectations.
  • Translating financial and technical information to both internal and external customers.
  • Keeping records of customer interactions and transactions, including inquiries, complaints, and actions taken.
  • Supporting strategic opportunities, resolving issues, and handling escalated customer concerns.
  • Providing regular reports to management on sales activities and results.
  • Resolving customer complaints by investigating problems, developing solutions, and making recommendations to management.
  • Servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily
    • More jobs from Horizon Ventures
    See all jobs of Horizon Ventures